Strategy & Operations Lead
Leads India’s regional operating strategy and execution, partnering with global and local stakeholders to build scalable processes, reporting systems, and high-performing teams. Requires significant regional or international operations experience, strong strategic judgment, and demonstrated cross-functional and people leadership.
About the job
Responsibilities
- Define and implement India’s operating strategy in alignment with APAC and global objectives.
- Drive execution across markets, adapting to local needs, regulations, and market dynamics.
- Partner with global leadership to prioritize initiatives, allocate resources, and ensure regional execution.
- Establish KPIs, reporting frameworks, and operating cadences to track performance and inform decisions.
- Build and optimize scalable processes across consumer, product, partnerships, and other business lines.
- Identify operational gaps and inefficiencies and lead continuous improvement initiatives.
- Support market-entry strategies and operational readiness for India.
- Enable strategic partnerships through strong operational frameworks.
- Build a regional functional leadership team and ensure the operating system runs smoothly.
- Coordinate global and regional stakeholders and maintain accountability for operational delivery.
- Build, lead, and mentor a high-performing regional operations team.
- Foster accountability, inclusion, operational rigor, and continuous learning.
- Develop leadership bench strength across markets and functions.
Requirements
- Significant experience leading regional or international operations in a fast-scaling, complex business environment.
- Strong strategic and operational judgment, with the ability to translate high-level goals into execution plans.
- Experience operating across multiple markets, functions, and business lines, ideally in India.
- Track record of building scalable operating systems, processes, metrics, and reporting frameworks.
- Strong cross-functional leadership and ability to influence senior stakeholders.
- Excellent business judgment, bias toward action, and accountability for outcomes.
- Experience supporting market expansion, operational readiness, or regional growth initiatives.
- Strong people leadership, including building and developing high-performing teams.
- Comfort operating in ambiguity and creating structure in fast-moving environments.
- Strong written and verbal communication skills.
- Collaborative, high-integrity, low-ego leadership style.
Work Arrangement
- Hybrid model with three days per week in the Bangalore office.
Skills
Strategy, Operations Management, Kpi Management, Reporting Frameworks, Process Improvement, Market Expansion, Operational Readiness, Strategic Partnerships, Cross-Functional Leadership, People Leadership
Similar jobs
Business Operations jobs
Dandy
Remote
Leads procurement operations for production materials, managing purchase orders, inventory health, supplier performance, and process improvements. Requires at least three years of procurement or supply-chain experience, manufacturing purchasing experience, ERP proficiency, and advanced spreadsheet skills.
Improbable
Remote
Operating Partner serving as a generalist problem solver for the founding team, owning high-priority initiatives across growth, revenue, functions, and operations. Requires 8+ years of relevant experience, leadership of teams of 10+ people, strong execution under ambiguity, and fluency with AI tools.
Polymarket
Remote
Build and lead a fraud operations function, managing investigators and BPO partners while establishing workflows, SLAs, quality standards, and reporting. The role requires 7+ years in fraud, risk, financial crimes, payments, or trust and safety, plus direct people-management experience.
Commure
Gurugram, India
Manages office administration, facilities, vendors, procurement, workplace services, and budgets for Commure’s Gurgaon office. Requires 3–5 years of relevant experience, strong vendor negotiation skills, and the ability to coordinate multiple priorities independently.
Prompt Health
Remote
Own executive operating rhythms, decision support, and high-priority cross-functional initiatives while partnering closely with senior leaders. The role requires 5+ years of experience, strong synthesis and business-operations skills, advanced spreadsheet proficiency, and exceptional judgment with confidential information.