Insurance Operations Associate
Triage insurance denials, investigate billing issues, and collaborate with cross-functional teams to improve operations and inform product development for healthcare clinics. Strong analytical skills and bias for action required.
About the job
What you'll do
- Triage denials and investigate billing-related issues to drive outcomes for our clinics & their patients.
- Work directly with operations, billing, engineering, and data entry teammates to inform insurance-related product-building.
- Synthesize and communicate insights on areas of opportunities to improve insurance billing operations.
- Build institutional knowledge of complex insurance logic across insurance payors.
What we're looking for
- Bias for action — a drive to dive in head-first into ambiguous problems, and to get hands dirty to find solutions.
- Penchant for analysis — an affinity for using data to investigate issues and make informed decisions.
- Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new data challenges.
Nice to have
- Experience with analytical tools, including Excel (optional: Looker, Metabase, etc.)
- Experience with operations, particularly health insurance data
- Experience at smaller stage startups
Skills
Excel, Looker, Metabase, Health Insurance Data, Billing Operations, Data Analysis
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