Operations Lead
Leads operational strategy, client implementations, state expansion, and workflow development for a Medicaid consumer experience. The role requires 2–4+ years in operations or consulting, strong ownership, product orientation, and high-velocity execution.
About the job
Responsibilities
- Build and refine the operational engine supporting Fortuna’s consumer experience.
- Help strategize expansion into new states.
- Lead implementations with new clients.
- Shape how the product supports thousands of people navigating coverage each month.
- Own ambiguous operational problems and develop end-to-end workflows.
- Contribute across multiple operational functions and help lead and develop a team as the role grows.
Requirements
- 2–4+ years of experience in operations or consulting.
- Product-oriented mindset focused on delivering a seamless, user-centered experience.
- Ability to take ownership of ambiguous problems and execute independently.
- Ability to work with speed, focus, and attention to detail in a high-output environment.
- Strong communication, respectful disagreement, empathy, humility, and low-ego collaboration.
Compensation and Benefits
- Salary of $160,000–$180,000.
- Equity ownership in the company.
- Platinum health insurance plans.
- Free daily lunch.
- Commuter expenses covered.
- $100/month wellness benefit.
- Unlimited paid time off.
- 401(k) plan with company match.
Skills
Operations, Consulting, Product Strategy, Client Implementations, Process Design, Team Leadership, User Experience
Similar jobs
Business Operations jobs
Shield AI
Seattle, WA
Leads materials planning, inventory, production control, and logistics readiness for autonomous aircraft development programs and a greenfield manufacturing facility. Requires substantial supply chain leadership experience, hardware development exposure, ERP/MRP expertise, and the ability to support NPI and production ramp.
EliseAI
New York, NY
Own and scale the deployment operating model for EliseAI’s future housing platforms, combining strategic analysis with hands-on customer engagements. The role requires 3–7 years in strategy, consulting, product management, or startup operations, strong analytical and technical judgment, and substantial cross-functional influence.
Airbnb
United States
Manages a portfolio of complex operational vendors, driving service quality, financial governance, SLA performance, and issue resolution. The role requires 6+ years of vendor or outsourcing management experience, strong analytics and negotiation skills, and the ability to mentor colleagues and lead improvement initiatives.
Crusoe
Arvada, CO
Leads production planning for advanced manufacturing, owning S&OP, master scheduling, capacity planning, and operational performance while managing a team of planners. Requires 8+ years in manufacturing planning or operations, direct people leadership, ERP/MRP expertise, and a bachelor's degree.
Crusoe
Arvada, CO
Leads and scales Crusoe’s strategic sourcing organization by developing Category Manager talent, standardizing sourcing governance, guiding complex negotiations, and consolidating portfolio-wide supplier risk. Requires 8–12+ years of sourcing or category-management experience, people leadership, and a bachelor’s degree or equivalent experience.