Director, Technical GTM

What you'll own

Technical Sales Leadership & Strategy

• Lead and develop a team of Technical GTM Specialists; set hiring, enablement, and performance expectations
• Define the technical sales motion and messaging architecture, positioning both the breadth and depth of the platform
• Own the strategic narrative around Narmi's competitive advantages; collaborate with product leadership on roadmap storytelling
• Drive deal strategy on complex, multi-stakeholder transactions with executive and operational buyers

Execution & Delivery

• Personally lead high-stakes demos and deep dives for critical prospects (executive-level and operational-level)
• Manage quarterly planning cadence and provide frontline feedback to product leadership on what the market is asking for
• Partner with product operations on release strategy and go-to-market execution
• Act as the technical authority on the sales team; support the sales organization on complex technical questions and deal structures

Cross-functional Partnerships

• Work closely with product, design, and engineering teams to align on messaging, roadmap priorities, and new feature storytelling
• Collaborate with sales leadership on hiring, training, and go-to-market alignment
• Ensure tight feedback loops between customer conversations and internal strategy

What you'll bring

• 8+ years of complex B2B SaaS technical sales experience, with proven leadership of sales engineering or technical GTM functions
• Deep fintech or financial services domain expertise, strong understanding of banking economics (interchange, deposits, lending), and how digital experiences impact financial institutions' business models
• Track record leading technical sales teams through hypergrowth; ability to scale processes without losing quality
• Comfort and credibility presenting to executive buyers (CIO, CISO, COO, Digital Banking leaders)
• Strong pattern recognition: you understand how enterprise fintech deals actually close
• Product mindset—you've partnered deeply with Product, Design, and Engineering to shape roadmap and positioning
• NYC-based or willing to commute to NYC in-person 2-3 days a week (this role requires close collaboration with product and engineering)
• Action-oriented. You drive momentum and avoid endless artifact production. You move fast and make good decisions with incomplete information.

Bonus points

• Prior startup experience in a high-growth, lean environment
• Direct experience with fintech platforms or digital banking tooling
• Banking-as-a-Service (BaaS) or core banking infrastructure background
• Track record of influencing product strategy through customer feedback
• AI-native operating style. You use AI as a daily force multiplier and have opinions about which tools are actually worth using.

This role’s expected annual base salary is $175,000 - $200,000 with on-target earnings in the range of $262,500 - $300,000. In addition to base salary and OTE, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses.