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CodeRabbitCodeRabbitSan Francisco, CA

Manager, Field Engineering – Pre-sales

Leads a team of Field Engineers in pre-sales for enterprise SaaS customers, coaching through technical demos, evaluations, and PoVs while partnering with Sales and Product teams. Requires 6+ years customer-facing technical experience including 2+ years in leadership, strong dev tools fluency, and operational rigor.

Salary not listed
Remote6+ YOEEngineering Management

About the role

Responsibilities

  • Lead, mentor, and grow a team of Field Engineers supporting enterprise and commercial sales opportunities
  • Partner closely with Account Executives to drive technical discovery, solution design, demos, evaluations, and Proof of Values (PoVs)
  • Coach Field Engineers in real time through strategic customer engagements and complex technical evaluations
  • Establish and maintain high standards for technical excellence, customer engagement, and execution quality across the team
  • Help define and scale repeatable pre-sales methodologies, playbooks, demo environments, and evaluation frameworks
  • Stay engaged with key strategic opportunities and act as an escalation point for complex technical and customer challenges
  • Collaborate cross-functionally with Product and Engineering teams to communicate customer feedback and influence product direction
  • Drive operational rigor across the team, including resource planning, pipeline alignment, forecasting support, and technical account prioritization
  • Recruit, onboard, and develop top-tier Field Engineering talent
  • Partner with Enablement and leadership teams to improve onboarding, training, and career development programs
  • Stay current on emerging trends in AI-powered development tools, cloud platforms, CI/CD systems, and developer workflows
  • Contribute to the evolution of CodeRabbit’s overall go-to-market and customer experience strategy

Requirements

  • 6+ years of experience in customer-facing technical roles, including 2+ years leading Solutions Engineering, Sales Engineering, or Field Engineering teams
  • Experience supporting enterprise SaaS or developer-focused products in fast-paced, high-growth environments
  • Strong technical background with modern software development tools, cloud platforms, and developer infrastructure
  • Demonstrated ability to coach teams through complex enterprise sales cycles and technical evaluations
  • Experience partnering with Sales leadership on territory planning, strategic accounts, and deal execution
  • Strong organizational and operational skills with the ability to scale processes and teams effectively
  • Excellent communication, leadership, and interpersonal skills
  • Ability to build trust with technical practitioners, engineering leaders, and executive stakeholders
  • Strong sense of ownership, accountability, and bias toward execution
  • Passion for AI-powered developer tools and improving software engineering workflows

Nice-to-haves

  • Experience with container orchestration platforms (Kubernetes), infrastructure as code (Terraform), and CI/CD tooling (GitHub Actions)
  • Experience working with AI-native developer platforms or developer productivity tooling
  • Familiarity with enterprise security, compliance, and developer governance requirements

Skills

KubernetesTerraformGitHub ActionsCI/CDCloud PlatformsSaaSDeveloper ToolsAi Developer PlatformsSales EngineeringProof Of ValuePov

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