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TopsortTopsortMenlo Park, CA

Technical Writer

Technical Writer responsible for creating clear, engaging API and product documentation for developers and customers. Requires 2+ years experience, strong technical comprehension, and collaboration with engineering and product teams.

Salary not listed
On-site2+ YOETechnical Writing

About the role

Responsibilities

  • Craft engaging documentation including user guides, API documentation, and onboarding materials.
  • Translate complex technical concepts into clear, engaging, and intuitive documentation for developers, customers, and internal teams.
  • Partner closely with Engineering, Product, and Solutions teams to understand new features and translate them into high-quality documentation.
  • Build and maintain documentation that evolves with the product, ensuring accuracy as features and APIs change.
  • Improve developer experience by identifying documentation gaps, collecting user feedback, and continuously refining content.
  • Establish documentation standards, templates, and best practices that scale with the company.
  • Use visuals, diagrams, code examples, and modern documentation techniques to make technical concepts easier to understand.

Requirements

  • Bachelor's degree in Computer Science, Engineering or another STEM-related field.
  • 2+ years of experience as a Technical Writer supporting software products, APIs, developer platforms, or enterprise SaaS.
  • Excellent written communication skills with the ability to explain complex technical concepts in a simple, structured, and engaging way.
  • Comfortable reading technical documentation, APIs, JSON, and working closely with engineers.
  • Strong attention to detail and ability to maintain accuracy across a rapidly evolving product.
  • Experience using modern documentation platforms such as Markdown, Git, GitHub, CMS platforms, Notion, Confluence, or similar tools.
  • Highly organized with the ability to manage multiple documentation projects simultaneously.
  • Comfortable working in a fast-paced startup where priorities evolve and documentation often needs to be built from scratch.
  • Strong collaboration skills and confidence working cross-functionally with Engineering, Product, Design, and Customer-facing teams.

Nice-to-Haves

  • Strong aesthetic sense and creative mindset for crafting compelling, visually appealing narratives.
  • Experience with visuals, diagrams, and code examples in documentation.

Skills

Technical Writingapi documentationmarkdownGitGitHubNotionConfluenceJSONdeveloper experience

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