Senior Account Manager, Demand - SEA
Senior account manager responsible for growing mobile advertiser relationships across Southeast Asia through campaign strategy, client partnerships, upselling, new business, and data-driven performance improvements. Requires five years of experience, commercial expertise, and Mandarin and English proficiency.
About the job
Responsibilities
- Identify and act on partnership opportunities to grow Liftoff’s footprint across Southeast Asia.
- Prospect, acquire, and grow new customers; scale accounts from 0 to 1.
- Manage a portfolio of mobile advertisers, including campaign launches, strategy definition, upselling, and internal resource alignment.
- Partner with Analytics, Creative, Product, and Operations teams to deliver client support and campaign optimization.
- Develop and execute strategic account plans aligned with customer objectives and company capabilities.
- Analyze complex datasets to drive account growth and performance improvements.
- Forecast revenue and manage a healthy pipeline of existing and prospective clients.
- Build relationships with mid-level contacts through senior directors and develop introductory relationships with higher-level stakeholders.
- Advise clients on strategies within the ad tech and digital performance ecosystem.
Requirements
- Bachelor’s degree or equivalent work experience.
- 5 years of experience, including 3–5 years in customer success, account management, or sales; experience in ad tech, mobile marketing, gaming, e-commerce, or digital consulting is preferred.
- Track record of managing a revenue quota and delivering performance goals.
- Experience driving upsell and new-business conversations focused on long-term value.
- Organization, project management, commercial, negotiation, and creative problem-solving skills.
- Strong cross-functional collaboration and project management abilities.
- Comprehensive understanding of the mobile app and/or digital media ecosystem.
- Strong analytical skills, including extracting insights from data and creating client-facing narratives.
- Entrepreneurial, self-motivated, and comfortable in a fast-paced environment.
- Willingness to travel internationally up to 25%.
- Excellent communication, presentation, executive briefing, and account review skills.
- Business proficiency in Mandarin Chinese and English.
Nice to Have
- Experience with Tableau, Looker, or Salesforce.
- Business proficiency in Vietnamese.
Compensation and Benefits
- Compensation includes base salary, equity, and country-specific health, vision, and dental benefits.
- Base compensation varies by location and experience.
Skills
Account Management, Customer Success, Sales, Ad Tech, Mobile Marketing, Digital Media, Data Analysis, Tableau, Looker, Salesforce, Project Management, Negotiation, Mandarin Chinese
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