Senior Technical Program Manager
Senior Technical Program Manager to own end-to-end delivery of complex cross-functional programs spanning hardware, software, and ML research at an AI voice platform company. Requires 5+ years leading large initiatives with strong technical depth in AI infrastructure, distributed systems, and cloud optimization.
About the job
What You'll Do
- Own the end-to-end delivery of technical programs, many of which span hardware, software, and research efforts
- Define workstreams, set milestones, and coordinate execution across multiple teams and functions
- Serve as the connective tissue between engineering, research, product, and operations to ensure aligned priorities and timelines
- Proactively identify and resolve bottlenecks, trade-offs, and interdependencies
- Dive deep into technical topics to ensure risks are understood and addressed early
- Build lightweight processes and tooling to help teams scale sustainably
Requirements
- 5+ years of program management experience leading large, cross-functional initiatives
- Strong technical acumen—bonus if you’ve been an engineer or worked closely with applied-ML teams
- Experience coordinating programs that touch both hardware and software domains
- AI forward program management practices and processes
- Proven ability to thrive in high-growth or startup environments
- Comfortable navigating ambiguity and helping others do the same
- Excellent communication and stakeholder management skills
Nice-to-Haves
- Familiarity with AI/ML workloads and their infrastructure requirements
- Knowledge of cost optimization for cloud and on-premise infrastructure
- Experience with multi-region, multi-cloud infrastructure deployment
- Background in performance optimization for distributed systems
- Experience with software-defined infrastructure and networking
- Certification and/or hands on experience with relevant cloud platforms (AWS, GCP, Azure)
- Experience with software-defined infrastructure and networking
Benefits & Perks
- Medical, dental, vision benefits
- Annual wellness stipend
- Mental health support
- Life, STD, LTD Income Insurance Plans
- Unlimited PTO
- Parental leave
- Flexible schedule
- 12 Paid US company holidays
- Quarterly personal productivity stipend
- One-time stipend for home office upgrades
- 401(k) plan with company match
- Learning / Education stipend
- Participation in talks and conferences
- Employee Resource Groups
- AI enablement workshops / sessions
Skills
Program Management, Technical Acumen, Ai/Ml Infrastructure, Distributed Systems, Cloud Platforms, AWS, GCP, Azure, Multi-Cloud Deployment, Hardware Coordination, Software-Defined Networking
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