Social Media & Content Associate

Responsibilities

• Drive day-to-day social content workflows, including drafting copy, coordinating or creating creative assets, editing, shooting, routing content for reviews and approvals, and maintaining compliance documentation.
• Schedule and publish content using social management tools while meeting tagging, accessibility, and compliance requirements.
• Monitor engagement and comments, flagging audience questions, trends, and potential risks by responding directly or routing issues to the appropriate team.
• Pull weekly and monthly performance metrics to support reporting and optimization.
• Partner with Marketing, Creative, and Communications to package product launches, research, and marketing initiatives into social-ready formats.
• Contribute ideas during brainstorms and support timely content tied to market events and brand moments.
• Stay current on social trends and identify opportunities across platforms.

Requirements

• 2–3 years of experience in social media, digital marketing, or content creation.
• Experience managing day-to-day publishing across corporate social channels.
• Experience creating social video, including short-form video and platform-native content.
• Excellent writing and visual communication skills, with the ability to apply a consistent brand voice.
• Strong organization and attention to detail while managing multiple platforms and priorities.
• Familiarity with analytics and scheduling tools such as Hootsuite, Meta, and native platform insights.
• Experience with Adobe Creative Suite, Figma, CapCut, Edits, or similar design tools.
• Comfort using AI capabilities to ideate and execute content.
• Knowledge of social best practices, including formatting, tagging, accessibility, and engagement norms.
• Collaborative and comfortable working cross-functionally.

Nice-to-haves

• Experience in financial services or another regulated industry.

Compensation & Benefits

• Base salary: $89,000–$99,500 for New York City.
• Potential eligibility for a company incentive bonus.
• Medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support; transgender health benefits; EAP; transit benefits; and FSA/HSA options.
• Equity grants for employees, including new hires and refreshers.
• Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in the sixth year.
• Company-paid professional coaching.
• Day-one 401(k) match and matching on qualified student loan payments.