People Operations Manager

Responsibilities

• Own core people operations areas: onboarding, offboarding, policy/leave administration, benefits, payroll, and compliance.
• Manage benefits end-to-end — employee support, leave management, lead open enrollment, manage vendor relationships, and benchmarking to keep our offerings competitive.
• Design and execute our HRIS operations so that personnel information is always updated; manage our current system, evaluate options, and own HRIS migration when the time comes.
• Own our PEO relationship, managing the day-to-day relationship and ensuring smooth payroll and compliance across all states.
• Manage people reporting and data (headcount, attrition and more) to help our team and stakeholders make good decisions.
• Evolve our people policies to be current, accessible and useful, and be a resource for managers navigating benefits, people policy, leave and HR system questions.
• Hold a high bar for operational excellence — employees get answers quickly, processes work, and information is clear and accessible.

Requirements

• 5+ years in People Operations or HR Operations, ideally at a Series B-D startup.
• Experience with HRIS systems and PEOs; migration experience is a plus.
• Solid grasp of multi-state employment compliance.
• Builder's mindset – you delight in improving messy process to get to better outcomes.
• Low ego, high ownership — you're comfortable doing the work and not just directing it.
• Comfortable operating in the gray — we believe in low(er) process and high judgment, so we don't have rigid policies for every case. This role requires applying good judgment and care when the answer isn't obvious.

Compensation and Benefits

• Base salary between $130,000 to $160,000 in addition to equity and benefits.
• Medical and dental insurance with 100% of employee and family premiums covered.
• 15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year).
• Free membership to OneMedical.
• $600/year internet stipend.
• $1,000 reimbursable stipend for education and training outside of work.
• Up to $1,200/year student loan repayment assistance.
• 401(k) and optional HSA/FSA.