Account Director
Leads commercial expansion and telecom partnerships across Singapore, Malaysia, and Thailand, owning market strategy, executive relationships, complex negotiations, and account growth. Requires 7+ years in business development, strategic partnerships, enterprise sales, or carrier sales, plus relevant Singapore work authorization.
About the job
Responsibilities
- Develop and execute Hiya’s commercial strategy across Singapore, Malaysia, and Thailand.
- Build and maintain senior relationships with telecommunications operators, carriers, and strategic partners across the region.
- Identify, develop, and close new business opportunities.
- Lead complex commercial negotiations and long-form partnership discussions.
- Drive revenue growth across new and existing accounts.
- Represent customer and market needs internally to shape product and go-to-market strategy.
- Coordinate cross-functional teams to support successful launches and partner growth.
- Track market dynamics, competitive activity, and regulatory and industry trends across APAC.
Requirements
- 7+ years of experience in business development, strategic partnerships, enterprise sales, or carrier/operator sales.
- Proven ability to drive business development across multiple Southeast Asian markets, specifically Singapore, Malaysia, and Thailand.
- Strong experience working with telecommunications operators or large enterprise accounts.
- Proven track record closing complex, multi-stakeholder deals.
- Strong executive presence and relationship management skills.
- Commercially driven, with sharp strategic thinking and execution capability.
- Comfortable operating in fast-moving, ambiguous environments.
- Must hold a valid Singapore work visa or relevant right-to-work status, such as Singapore citizenship or permanent residency.
- Fluent in English; additional regional languages are an advantage.
Nice to Have
- Business development experience in Australia and/or Taiwan.
- Experience in telecom services, mobile networks, voice, fraud, or security products.
- Existing relationships within the Southeast Asian telecom ecosystem.
- Experience working with SaaS, platform, or AI-driven products.
- Exposure to international or multi-market commercial environments.
- Technical fluency and the ability to engage in solution-design conversations with product, engineering, and data teams.
Compensation and Benefits
- Competitive salary and annual bonus with structured OTE and upside tied to market performance.
- Hybrid working based in Singapore, with flexibility regarding where and how you work.
- Annual professional development budget.
- Home office support.
- International collaboration with teams across the US, UK, EMEA, and APAC, with travel as needed.
Skills
Business Development, Strategic Partnerships, Enterprise Sales, Telecommunications, Carrier Sales, Commercial Negotiation, Relationship Management, SaaS, Artificial Intelligence, Mobile Networks, Voice Intelligence, Fraud Prevention, Security Products, Go-to-Market Strategy, Solution Design
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