Forward Deployed Engineer
As a Forward Deployed Engineer, you will design, deploy, and iterate on AI voice agents for customers, translating their challenges into production-ready solutions. You will own the end-to-end delivery, collaborate with customer teams, and drive adoption of Bland AI's technology.
About the job
What You’ll Do
- Design and deploy AI solutions. Work closely with customers to translate their challenges into functional agents, integrating APIs and data sources to automate real business processes.
- Prototype fast, iterate faster. Build the first version quickly, get it into production, and refine based on real-world feedback.
- Collaborate deeply. Partner with customer teams across engineering, product, and operations to ensure the agent performs, scales, and delivers measurable outcomes.
- Own end-to-end delivery. From discovery call to deployment, you’ll lead the technical build, testing, and iteration — ensuring the experience feels natural, human, and on-brand.
- Drive adoption and expansion. Share results, train teams, and embed yourself within the customer organization to uncover new opportunities for automation and scale.
- Be the face of Bland. You are the customer’s champion, their best employee, and you treat them with unreasonable hospitality. You travel on-site, get to know our customers on a human level, and develop real relationships with our champions and other stakeholders, going above and beyond to host training sessions and dinners.
Must-Have Qualifications
- 3–10 years of experience in full-stack, AI, or solutions engineering roles where you owned builds from concept to production.
- Proven experience building and integrating AI or automation features into real-world applications.
- Hands-on experience integrating LLMs or AI SDKs into web applications.
- Strong comfort working with REST/JSON, scripting languages (Python or JavaScript), and modern dev tools (Git, NPM/PNPM).
- Track record of ownership and grit — moments where you built something from scratch, solved hard problems, or exceeded expectations.
- Excellent communication skills — you can explain complex AI concepts clearly to both technical and non-technical audiences.
- Thrives in a fast-moving, high-intensity environment — motivated by challenge, curiosity, and the pursuit of great work.
- Willingness to work in-person frequently (SF HQ and customer sites) to collaborate and accelerate learning.
Nice-to-Haves
- Hands-on experience experimenting with or deploying LLM-powered tools or agents.
- Prior startup or founder experience — you know what it takes to build without a playbook.
- Curiosity about AI agent design, orchestration, and automation systems.
- Experience working directly with customers to identify pain points and turn them into shipped solutions.
- A portfolio of personal or side projects that showcase creativity, technical depth, and persistence.
- Exceptional new grads with strong ownership and ambition are welcome to apply.
Compensation & Perks
- Salary: $120k – $180k base + meaningful equity + benefits.
- Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby).
Skills
AI, Python, JavaScript, Rest, JSON, Git, LLMs, API Integrations, Automation
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