Country Manager, Japan
Leads Hiya’s commercial growth, carrier partnerships, and market strategy in Japan, owning executive relationships, complex negotiations, new business, and account expansion. Requires 7+ years of relevant commercial experience, deep Japanese telecom expertise, senior stakeholder credibility, and fluency in Japanese and English.
About the job
Responsibilities
- Develop and execute Hiya’s commercial and go-to-market strategy for Japan.
- Own commercial performance and growth across the Japanese market.
- Build and maintain senior executive relationships with Japanese telecom operators and strategic partners.
- Identify, develop, and close new business opportunities.
- Lead complex commercial negotiations and long-term partnership discussions.
- Drive revenue growth across new and existing accounts.
- Build Hiya’s presence, credibility, and network within the Japanese telecom ecosystem.
- Represent customer and market needs internally to help shape product and go-to-market strategy.
- Coordinate cross-functional teams across Japan, APAC, Europe, and the US to support launches and partner growth.
- Track market dynamics, competitive activity, regulatory developments, and industry trends.
- Represent Hiya with customers, partners, and relevant industry stakeholders in Japan.
Requirements
- 7+ years in business development, strategic partnerships, enterprise sales, operator sales, or commercial leadership.
- Strong experience working with Japanese telecommunications operators or large enterprise accounts.
- Proven track record of closing complex, multi-stakeholder deals.
- Strong network and credibility within the Japanese telecom or technology ecosystem.
- Strong executive presence and ability to build trusted relationships with senior stakeholders.
- Commercially driven, strategically minded, and capable of strong execution.
- Comfortable operating independently in a fast-moving, ambiguous environment with significant autonomy.
- Deep understanding of the Japanese business environment and complex enterprise sales processes.
- Valid right-to-work status in Japan.
- Fluent or native-level Japanese and strong professional English.
Nice-to-haves
- Experience with enterprise SaaS growth, customer success, or customer onboarding.
- Experience in telecom services, mobile networks, voice, fraud, identity, or security products.
- Existing senior relationships within Japan’s major telecom operators.
- Experience with SaaS, platform, data, or AI-driven products.
- Experience launching, establishing, or scaling a technology business or product in Japan.
- Exposure to international or multi-market commercial environments.
- Technical fluency and ability to engage in solution-design conversations with product, engineering, and data teams.
- Experience working within a global organization with stakeholders and decision-makers outside Japan.
Compensation and Benefits
- Competitive salary and annual bonus with structured OTE and upside tied to market performance.
- Remote working flexibility while based in Tokyo and staying close to customers and partners.
- Annual professional development budget.
- Home office support.
- International collaboration with teams across APAC, the US, UK, and EMEA.
- International and domestic travel as required.
- High-impact ownership of Hiya’s presence and commercial success in Japan.
Skills
Business Development, Strategic Partnerships, Enterprise Sales, Telecommunications, Go-to-Market Strategy, Commercial Negotiation, SaaS, Artificial Intelligence, Data Products, Customer Success, Customer Onboarding, Fraud Prevention, Identity, Security Products
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