Solutions Architect, Metronome
Supports the full technical customer lifecycle for Metronome, from discovery and customized demos through proofs of concept, deal support, integration scoping, and post-sales handoff. Requires 1–3 years in technical or customer-facing SaaS work and strong cross-functional communication.
About the job
Responsibilities
- Communicate Metronome’s value and explain how it addresses challenges in modern monetization stacks.
- Plan, build, and deliver customized product demonstrations for engineering, product, operations, finance, and other buyer personas.
- Conduct discovery to understand prospect challenges and requirements.
- Travel for prospect workshops, conferences, and on-site meetings.
- Run proofs of concept with clearly defined success criteria.
- Participate as a deal-team member and support technical wins.
- Own knowledge areas, projects, tools, and market segments within Solutions Engineering.
- Scope implementations and integrations to support successful post-sales handoff.
- Build relationships with operators and executives at prospect organizations.
- Design integrations and advise on pricing and packaging.
- Help improve go-to-market playbooks and processes.
Requirements
- 1–3 years of experience in technical and/or customer-facing SaaS roles, such as engineering, solutions, technical account management, or consulting.
- Technical academic background and strong emotional intelligence are valued.
- Strong communication skills across technical, go-to-market, and finance stakeholders.
- Ability to learn quickly, adapt, and operate with high agency in a fast-moving startup environment.
- Interest in taking initiative and completing both large and small tasks.
Nice-to-haves
- Knowledge of quote-to-cash processes and tools such as Salesforce, NetSuite, and CPQs.
- Experience as a software engineer, product manager, or in another technical role.
- Experience in sales, especially selling to technical engineering and product buyers or working as an early-stage startup salesperson.
- Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.
Skills
SaaS, Salesforce, NetSuite, CPQ, Pricing, Packaging, Proofs Of Concept, Integrations, Billing, Finance, Logs, Metrics
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