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FigmaFigma

GTM Systems Architect

Optimizes and governs Salesforce Partner Ecosystem operations, designing scalable workflows, integrations, reporting, and partner processes. The role requires 7+ years of Salesforce administration experience, strong data-management skills, and the ability to lead cross-functional initiatives independently.

About the job

Responsibilities

  • Serve as a subject-matter expert for Salesforce operational and process inquiries across Partnerships and other cross-functional teams.
  • Triage complex process questions, identify root causes, and recommend scalable solutions.
  • Partner with stakeholders to refine and evolve workflows.
  • Drive and coordinate User Acceptance Testing (UAT) for Salesforce enhancements, releases, and system changes.
  • Validate solutions against functional requirements and business objectives before release.
  • Maintain the Salesforce Partner Ecosystem (Experience Cloud) at the intersection of GTM Systems and Partnerships.
  • Build and maintain scalable processes for partner onboarding, engagement tracking, and revenue attribution.
  • Drive Salesforce adoption, optimize user experience, and maintain system configuration documentation.

Requirements

  • 7+ years of experience as a Salesforce Systems Administrator with Salesforce Partner Ecosystem Management, including support for Sales or Revenue organizations.
  • Deep understanding of Salesforce and its integrations, including the ability to build custom apps and objects, formula fields, flows, custom views, and other intermediate-complexity content.
  • Excellent Salesforce documentation and communication skills.
  • Strong data-management skills, including SQL/SOQL, Salesforce data-model knowledge, and advanced reporting and dashboard development.
  • Ability to independently manage multiple concurrent initiatives.

Nice-to-haves

  • Familiarity with a SaaS go-to-market business model.
  • Experience working in a Scrum or Agile environment.
  • Salesforce certifications.
  • Salesforce Revenue Cloud.

Compensation and Benefits

  • Annual base salary: $140,000–$245,000 USD.
  • Equity and benefits including health, dental, and vision coverage; retirement contributions; parental and family-planning support; mental-health and wellness benefits; paid time off; and other lifestyle benefits.

Skills

Salesforce, Experience Cloud, Salesforce Revenue Cloud, SQL, Soql, Salesforce Data Model, Salesforce Flows, Salesforce Reporting, Salesforce Dashboards, User Acceptance Testing, Agile, Scrum

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