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CoinbaseCoinbase

Senior Internal Communications Manager

Leads internal communications strategy for senior stakeholders, advises executives, and develops scalable AI-enabled communication workflows for a distributed workforce. Requires 10+ years in communications or a writing-intensive field, strong executive presence, and experience using AI responsibly.

About the job

Responsibilities

  • Define and own internal communications strategy for a portfolio of stakeholders.
  • Advise senior leaders on messaging, approach, timing, and communications plans.
  • Ensure employees have the information and context needed to perform their work.
  • Create and improve AI-powered systems and workflows that scale communications across a globally distributed workforce.
  • Measure communications effectiveness and use data for continuous improvement.
  • Reinforce the company mission, strategy, and culture through internal communications.
  • Develop AI-native approaches to content creation, personalization, measurement, and feedback loops, maintaining responsible human oversight.
  • Support company-wide and organizational live events by drafting talking points, advising on event structure, and preparing speakers.
  • Partner with internal and external communications teams on proactive and reactive communications and internal issues management.

Requirements

  • 10+ years of experience in internal, external, or corporate communications, media/journalism, or another writing-intensive role.
  • Excellent written and verbal communication skills, with an emphasis on clarity and brevity.
  • Executive presence and experience partnering directly with senior executives and influencing stakeholders.
  • Experience using AI tools for drafting, research, audience analysis, or content testing, with responsible human oversight.
  • Ability to remain proactive and composed amid organizational change and shifting priorities.
  • Experience communicating with a highly distributed, remote workforce.
  • Strong organization, planning, and roadmapping skills.
  • Ability to generate ideas and execute them effectively.
  • Ability to balance speed and quality and prioritize effectively.
  • Enthusiasm for cryptocurrency and willingness to develop fluency in the space.

Compensation and Benefits

  • Annual base salary: $205,785–$242,100 USD.
  • Total compensation may include equity, bonus eligibility, and medical, dental, vision, and 401(k) benefits.

Skills

Internal Communications, Corporate Communications, Executive Communication, Writing, AI Tools, Audience Analysis, Content Testing, Data Analysis, Workflow Automation, Event Communications

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