Senior Solutions Engineer, Firefox Enterprise

Supports enterprise sales by designing, evaluating, and deploying Firefox Enterprise solutions across complex and regulated DACH customer environments. The role requires 7+ years of senior technical customer-facing experience, enterprise security expertise, and native-level German fluency.

About the job

Responsibilities

Partner with Sales to support strategic enterprise opportunities across DACH.
Lead technical discovery and solution design with customers and partners.
Run workshops with stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
Own relationships with customers’ technical counterparts during and after the sales process.
Help customers evaluate Firefox Enterprise for deployment, policy management, identity integration, logging, security controls, and operational fit.
Design and support pilots, proofs of concept, and rollout plans.
Advise customers on deployment models, architecture decisions, and integration approaches.
Validate interoperability across SSO, MFA, SIEM, proxy and network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
Identify and help resolve technical risks, including application compatibility, certificate handling, deployment complexity, and policy enforcement.
Create reusable technical assets, including reference architectures, deployment guidance, validation plans, and technical enablement materials.
Support and enable deployment, integration, and customer-success partners.
Champion Mozilla’s values of openness, trust, and user agency in customer interactions.

Requirements

7+ years of experience in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
Deep knowledge of the DACH IT landscape, particularly in the public sector, financial services, or KRITIS operators.
Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
Hands-on experience with GPO, MDM, policy management, certificates, PKI, TLS, proxies, SSO, MFA, IdP integrations, SIEM, DLP, CASB ecosystems, Kubernetes, and Helm.
Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
Ability to translate regulatory requirements into technical configurations and sales evidence.
Ability to communicate clearly with technical teams and senior customer stakeholders.
Comfort working across ambiguity and helping customers progress from evaluation to deployment.
Strong written and verbal communication skills in English.
Native-level fluency in German.

Compensation and Benefits

ATS-listed salary range: 81,000–108,000.
Performance-based bonus plans for eligible employees.
Medical, dental, and vision coverage.
Retirement contributions with immediate vesting.
Quarterly company wellness days.
Country-specific holidays and a birthday day off.
Home office stipend.
Annual professional development budget.
Quarterly well-being stipend.
Paid parental leave.
Employee referral bonus program.
Additional benefits may include life and AD&D insurance, disability coverage, and an employee assistance program, varying by country.