Skip to content
MosaicMosaic

Deployment Strategist

Own post-sale relationships for private equity and investment banking clients, leading onboarding, workflow design, renewals, and expansion. The role requires 1–3 years in relevant finance, strong modeling and valuation fluency, executive-level communication, and technical curiosity.

About the job

Responsibilities

  • Own the post-sale relationship across a portfolio of private equity and investment banking clients, from onboarding through renewal.
  • Lead onboarding, training, and workflow design for new private equity and investment banking teams using the Mosaic platform.
  • Partner with senior investment professionals to understand their strategy and identify where Mosaic can add deeper value.
  • Own the renewal process end-to-end, proactively managing risk and identifying expansion opportunities by staying close to deal teams and their evolving needs.
  • Collaborate cross-functionally with product and engineering to influence Mosaic’s roadmap based on real-world client feedback.
  • Become a subject matter expert on the platform, private equity and investment banking workflows, and how Mosaic can drive better deal outcomes.

Requirements

  • 1–3 years of experience in private equity, investment banking, or a related finance field.
  • Strong command of financial modeling and valuation concepts, with the ability to speak credibly with deal professionals.
  • Ability to synthesize customer feedback into actionable insights for product development.
  • Exceptional communication skills and the ability to build trust and influence stakeholders across all seniority levels.
  • Proactive problem-solving, technical curiosity, and a passion for innovation.

Compensation and Benefits

  • Competitive base salary.
  • Performance bonus tied to customer retention and account health.
  • Early-stage startup equity package.
  • Health, vision, and dental coverage.
  • 401(k).
  • Unlimited PTO.
  • Team-building events and happy hours.

Skills

Financial Modeling, Valuation, Private Equity, Investment Banking, Excel, Customer Onboarding, Workflow Design, Product Strategy, Customer Relationship Management, Renewals

Sleeper

Sleeper

United States

Customer Success Associate
No salary listedRemote2+ YOECustomer Success

Customer Success Associate supporting Sleeper's sports gaming platform (Sleeper Picks DFS product) on night shift. Responsibilities include user support via multiple channels, fraud review, feedback collection, and collaboration with internal teams. Requires 2+ years customer support experience, strong communication, empathy, and availability for nights/weekends/holidays.

GovDash

GovDash

United States

Onboarding Specialist
$80k+/yrRemote2+ YOECustomer Success

Owns customer onboarding from signed deal through early adoption, including discovery, implementation, training, migration, and handoff to Account Management. Requires 2+ years of proposal development or capture experience and strong client communication skills.

Tigerdata

Tigerdata

United States

Customer Success Manager
No salary listedRemote2+ YOECustomer Success

Own a portfolio of technical B2B SaaS customers, driving onboarding, adoption, retention, expansion, and advocacy. The role requires at least two years of customer success experience, technical fluency with databases or infrastructure, and the ability to engage both executive and engineering stakeholders.

Forge

Forge

Sioux Falls, SD
Customer Success Specialist
$42k+/yrRemote2+ YOECustomer Success

Customer Success Specialist supporting clients with self-directed retirement accounts via phone, chat, and email. Requires 2+ years customer service experience, strong communication skills, and ability to solve complex issues.

Okta

Okta

Chicago, IL

Technical Account Manager Analyst
$84k+/yrHybridCustomer Success

Supports customers in adopting and securely using Auth0 and related identity technologies through proactive outreach, technical guidance, webinars, and cross-functional programs. The role is designed for new graduates with strong communication, analytical skills, and foundational knowledge of IAM, SaaS, cloud infrastructure, and security.