Regional Manager, Sales Engineering

Responsibilities

• Partner with Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of Sales Engineers, helping to ensure customer success pre-sale.
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities.
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills.
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities.
• Deliver semi-annual performance reviews along with collaborating on and executing individual development plans.
• Conduct regular 1:1’s with team members to provide constructive feedback and skills development.
• Take the lead technical role in your region supporting customer facing activities and engagements for key accounts.
• Coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs).

Requirements

• 1 - 3 years of experience in an SE team lead or mentorship role.
• Minimum of 3 years in a sales engineering role.
• Strong knowledge of current infrastructure and monitoring solutions and technologies.
• Passion and ability to educate customers on observability risks that are meaningful to their business.
• Ability to build and execute an evaluation plan with a customer.
• Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
• Ambitious and self-motivated with a high EQ.
• Highly coachable with a strong desire to improve and grow as a professional.
• Ability to think creatively about a wide variety of challenges.

Nice-to-Haves

• Formal education and/or training in management skills or strategies.
• Previous experience working in a startup and/or fast-paced organization.