Senior Product Manager
Shapes product roadmap for AI operating system serving home service businesses, prioritizing features by P&L impact, writing specs/mockups, owning launches, and driving metrics. Requires high-agency, AI-first mindset, and strong business judgment; startup experience preferred.
About the job
What you'll own
- AI PM agent: build and leverage an agent that ingests tickets, call transcripts, Linear, and product metrics and surfaces what matters most, so your time goes to synthesis and judgment, not information gathering
- Prioritization: manage tradeoffs across new products, feature requests, enterprise vs. SMB needs, and expanding verticals; give the team a clear, defensible view of what's most important and why
- Founder leverage: bring enough structure and insight to strategic conversations that the founders can make faster, better decisions on the hard calls
- Specs and mockups: write specs built around the "why" and produce basic mockups that give engineering enough to move fast
- Launch and go-to-market: coordinate with customer success, sales, and marketing when features ship; ensuring the right enablement, release notes, and customer comms are in place
- Metrics: define what success looks like for every feature, ensure the right things get tracked, and review outcomes after every launch
Who we're looking for
Must-haves
- High-agency: you bring structure to ambiguity, move without being told, and own outcomes end to end
- Strong business judgment: you get to the real need underneath a customer request and prioritize based on P&L impact, not loudest voice
- AI-first: you default to asking what's now possible, not what's been done before, and you've built agents or AI-powered workflows yourself
Strong plus
- Former founder, or a PM who has operated like one: you've made calls with incomplete information, owned outcomes, and stayed close to customers throughout
- Experience at a high-growth B2B startup (Series A to C)
- Home services or field service management experience
Skills
AI Agents, Product Metrics, Linear, Prioritization Frameworks, Mockups, Go-to-Market Strategy, Customer Success Enablement, Metrics Definition, B2B SaaS, Field Service Management
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