Director of DevOps, IT, and Security

Responsibilities

Leadership & Strategy

• Grow and lead a high-performing organization across DevOps, IT, and Security.
• Define and execute strategic roadmaps aligned with company objectives, technology priorities, and regulatory requirements.
• Establish a results-driven culture focused on measurable outcomes, operational excellence, and continuous improvement.
• Partner with senior leadership (VP+) to align on long-term strategy.

DevOps & Infrastructure

• Guide and oversee DevOps architecture.
• Drive adoption of modern DevOps practices with a focus on developer self-service.
• Ensure high availability and disaster recovery capabilities across all systems.
• Optimize cost, performance, system resilience, and developer productivity.

IT Operations

• Direct IT operations including end-user support, device management, SaaS administration, and corporate systems.
• Ensure efficient, secure, and scalable IT service delivery across the organization.
• Standardize processes, implement tools, and automate for quality and efficiency.

Security & Compliance

• Own and evolve the company’s security posture.
• Ensure compliance with applicable regulatory frameworks and internal policies.
• Lead risk management and vulnerability management programs.
• Partner with product engineering teams to embed security practices in their work.

Operational Excellence

• Report key metrics (e.g. core infra uptime, security posture, incidents).
• Use data to drive continuous improvements.
• Identify and solve complex operational and technical challenges autonomously.

Cross-Functional Collaboration

• Collaborate with other teams to support company initiatives with a helpful spirit.
• Foster a culture of transparency, accountability, and constructive communication across departments while advising on infrastructure, IT, and security matters.

People Leadership

• Set clear priorities aligned with department and company strategy.
• Mentor and develop contributors and leaders.
• Provide regular, actionable feedback and performance management.
• Promote a structured, results-oriented way of working across teams.
• Serve as a role model in problem-solving, collaboration, and conflict resolution.
• Anticipate hiring needs and advocate for headcount, providing justification, job descriptions, and implement hiring practices.

Qualifications

Required

• 10+ years of experience in DevOps, IT, and/or Security roles, with proven experience at a director level or higher.
• Demonstrated success leading and scaling multi-functional teams (DevOps, IT, Security).
• Deep expertise in AWS cloud infrastructure, CI/CD pipelines, observability tools, and infrastructure as code.
• Strong understanding of security posture frameworks, compliance standards, and risk management practices.
• Experience managing complex systems and solving moderate-to-high complexity operational challenges.
• Ability to operate with high autonomy and drive strategic initiatives end-to-end.
• Strong leadership, communication, and stakeholder management skills.
• Experienced people manager and growth coach.

Preferred

• Experience in regulated environments (e.g., fintech, healthcare, or similar).