Solutions Engineer
Solutions Engineer helps large customers integrate and optimize Sentry for error and performance monitoring, develops best practices and content, acts as technical advisor, and collaborates cross-functionally. Requires 3+ years experience with languages like JavaScript, Python, and strong communication skills.
About the job
Responsibilities
- Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
- Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices.
- Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
- Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
Qualifications
- 3+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
- Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
- Possess excellent communication and presentation skills.
- Problem solver, knowledgable, and can-doer.
Compensation
- Base salary range: $140,000 to $160,000 USD.
- Eligible for employee benefit plans/programs including incentive compensation, equity grants, paid time off, and group health insurance coverage.
Skills
JavaScript, Python, Node.js, Java, PHP, .Net, Ruby, React, React Native, iOS, Android
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