GTM Systems Manager
Own and improve Baseten’s GTM systems ecosystem, including Salesforce and sales engagement, prospecting, and support platforms. The role combines hands-on administration, CRM automation, vendor and license management, and field enablement in a high-growth B2B technology environment.
About the job
Responsibilities
- Own administration, configuration, enablement, adoption, license forecasting, and vendor management for Pylon, Gong, Sales Navigator, Outreach, and Prospect.
- Co-own Salesforce configuration with another GTM Systems Manager and provide backup support for Deal Operations processes.
- Build AI agents and automations on top of the CRM to keep data clean, current, and trustworthy.
- Drive field adoption through documentation, enablement programs, and usage measurement.
- Establish appropriately scaled processes that support growth without slowing the field.
- Manage vendor relationships, renewals, and license planning.
Requirements
- 4+ years of experience in GTM systems, Revenue Operations, or sales/business systems, owning platforms and processes end to end.
- Experience building AI and automation on top of a CRM, including agents or automations that update and maintain CRM data.
- Hands-on administration and configuration experience across a multi-tool GTM stack, including support operations, engagement, prospecting, and enrichment tools.
- Working knowledge of the Salesforce ecosystem and data model.
- Experience running enablement and adoption programs.
- Experience owning vendor relationships, renewals, and license planning.
- Strong judgment about when process and structure help or hinder the field.
- Experience in high-growth B2B technology companies.
Nice-to-haves
- Builder-level fluency with AI and automation tools such as Claude, Clay, or n8n.
- Familiarity with data warehouse and business intelligence environments such as Sigma, Hex, BigQuery, or Snowflake.
- Hands-on experience with Pylon.
- Exposure to Deal Operations, CPQ, or quote-to-cash processes.
- Experience simplifying a sprawling or redundant GTM systems stack.
Compensation and Benefits
- $160,000–$200,000 annual compensation, including meaningful equity.
- Medical, dental, and vision insurance fully covered for employees and dependents.
- Flexible paid time off and company-wide winter break.
- Paid parental leave.
- Fertility and family-building stipend through Carrot.
- Company-facilitated 401(k).
Skills
Salesforce, Pylon, Gong, Outreach, LinkedIn Sales Navigator, Clay, n8n, Crm Automation, AI Agents, Vendor Management, License Management, BigQuery, Snowflake
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