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Lead Client Account Manager - Greater China Region

Leads strategic relationships with high-value Greater China ecommerce advertisers, driving campaign performance, revenue growth, and senior-level client engagement. The role also mentors account managers and requires 7–10 years of digital advertising or media sales experience, Mandarin and English fluency, and a bachelor’s degree.

About the job

Responsibilities

  • Lead and mentor a team of Client Account Managers through coaching, feedback, and development support.
  • Own strategic account plans for key Greater China export advertisers, aligning with business priorities and identifying growth opportunities.
  • Build senior-level relationships with flagship partners and advise on media strategy, measurement, and full-funnel performance.
  • Coordinate between clients and internal teams, including Engineering, Measurement & Insights, Product Marketing, Creative Strategy, and Performance Solutions.
  • Translate data into actionable recommendations and persuasive narratives for partners.
  • Advise on Pinterest campaign best practices, lower-funnel solutions, performance strategy, targeting, bidding, creative, and measurement.
  • Lead client meetings, present complex solutions clearly, and identify cross-sell and upsell opportunities.
  • Advise advertisers on audience strategy, bidding models, creative formats, attribution, and alpha/beta testing.
  • Maintain expertise in Pinterest advertising products and features and communicate product value to clients.
  • Use AI-powered tools to monitor campaign health, identify growth opportunities, and flag risks.
  • Champion adoption of AI-powered solutions within the team and with clients.

Requirements

  • 7–10 years of experience in digital advertising or media sales, managing high-value client relationships, strategic learning agendas, and end-to-end client communication.
  • Experience with Greater China export advertisers is highly desirable.
  • Proven ability to turn data into persuasive stories and strategic recommendations for senior stakeholders.
  • Strong communication and project management skills, including complex, multi-stakeholder initiatives.
  • Expertise in digital advertising and media, campaign optimization, measurement, analytical problem solving, and platform knowledge.
  • Hands-on experience with Search, Shopping, Display, and/or Social advertising technologies.
  • Experience with ecommerce and retail-focused advertisers.
  • Fluency in business Mandarin and English.
  • Experience using AI-powered tools to monitor campaign performance, identify opportunities, and mitigate risks.
  • Willingness and ability to travel for business as needed.
  • Bachelor’s degree required.

Compensation and Benefits

  • This position is not eligible for relocation assistance.
  • The role requires office or customer-facing collaboration, typically two days per week, within commuting distance of the Singapore City office.

Skills

Digital Advertising, Media Sales, Campaign Optimization, Measurement, Data Analysis, Search Advertising, Shopping Advertising, Display Advertising, Social Advertising, Ecommerce, Retail Advertising, AI Tools, Bidding Strategy, Audience Strategy, Attribution

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