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SunoSunoBoston, MA

People Operations Manager

People Operations Manager owning the full employee lifecycle, HRIS management, payroll support, immigration, and process automation using AI at a fast-growing AI music company. Requires 3-5+ years in People Ops/HR, strong systems and compliance experience.

110k – 145k
On-site3+ YOEPeople Ops

About the role

What You’ll Do

  • Own the full employee lifecycle, from onboarding new hires to processing job changes and managing offboarding, ensuring a consistent, high-quality experience at every stage.
  • Serve as a key operational partner to Talent, IT, and Office Management.
  • Manage and evolve Suno’s HRIS, including leading or supporting system migrations, maintaining accurate employee records, and ensuring ongoing compliance with documentation requirements.
  • Build and maintain employee-facing information and resource pages, keeping content current and easy to navigate as the company grows.
  • Partner closely with Finance and People leadership on payroll processes, ensuring timely and accurate execution and supporting the team’s ownership of payroll operations.
  • Support immigration processes for employees, coordinating with external counsel and internal stakeholders to ensure smooth case management.
  • Identify and drive system and workflow efficiencies across People Operations by proactively finding opportunities to automate, streamline, and scale processes through AI and modern tooling.
  • Lead and contribute to People programs and cross-functional projects that improve the overall employee experience, from engagement initiatives to policy updates and beyond.
  • Provide support for talent planning and headcount management as needs evolve, partnering with leadership to maintain accurate org and workforce data.

What You’ll Need

  • 3–5+ years of experience in People Operations, HR, or a related generalist role, ideally in a fast-growing tech company.
  • Strong analytical skills and hands-on experience managing HRIS and people systems (e.g., Rippling, ADP, BambooHR, Workday, or similar), including migrations and data integrity.
  • Experience leveraging AI tools and building automated workflows to improve operational efficiency on People team.
  • Solid understanding of US employment compliance, including record-keeping, I-9 requirements, and state/federal regulations.
  • Exceptional organizational skills and meticulous attention to detail; you keep multiple balls in the air without dropping them.
  • High comfort with ambiguity and troubleshooting; you can navigate shifting priorities and figure things out when there’s no playbook.
  • Strong communication and collaboration skills, with the ability to build trust across teams and work cross-functionally with ease.
  • Experience partnering on payroll processing (not necessarily owning it); you understand how payroll works and can collaborate effectively with the team or vendor running it.
  • Experience supporting immigration processes, including coordinating with external counsel, tracking case statuses, and managing documentation for visa and work authorization needs.
  • Experience administering leave management programs, including medical, parental, and other statutory leaves, with working knowledge of applicable federal and state leave laws.

Perks & Benefits for Full-Time Employees

  • Company Equity Package
  • 401(k) with 3% Employer Match & Roth 401(k)
  • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
  • 11 Paid Holidays + Unlimited PTO & Sick Time
  • 16 Weeks of Paid Parental Leave
  • Creative Education Stipend
  • Generous Commuter Allowance
  • In-Office Lunch (5 days per week)

Skills

HRISRipplingAdpBamboohrWorkdayPayrollImmigration ProcessesUs Employment ComplianceI-9Leave ManagementAI ToolsProcess Automation

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