Technical People Operations Specialist

Responsibilities

• Design secure People systems with role-based permissions and appropriate data access.
• Build agents, workflows, dashboards, and decision-support tools for the People team, managers, and leaders.
• Own day-to-day People Operations administration across the employee lifecycle, including onboarding, offboarding, employee changes, HRIS updates, documentation, and employee data management.
• Support payroll and benefits administration, including employee changes, audits, reconciliations, enrollments, and resolving employee questions and issues.
• Serve as a point of contact for employee and manager questions about pay, benefits, leave, policies, systems, and other People programs.
• Maintain accurate and reliable People data and systems through audits, data cleanup, documentation, and process maintenance.
• Support recurring People programs and operational cycles.
• Partner with the broader People team to research, design, implement, deploy, and iterate internal solutions.
• Build and maintain integrations, reporting, and automated workflows across People systems.
• Build solutions that meet legal and compliance requirements for employee data across multiple jurisdictions.

Requirements

• 4+ years of experience in Tech with holistic People Operations service delivery and administration, including Tier 0, Tier 1, and Tier 2 employee and manager support.
• Experience with knowledge bases, case management, ticketing and routing, SLA and quality measurement, escalation paths, and deflection.
• Experience with people data, business systems, analytics platforms, or enterprise data infrastructure.
• Deep familiarity with HRIS and/or ATS platforms such as Rippling, Greenhouse, or Ashby.
• Experience designing secure systems with role-based access control and data permissioning.
• Strong product instincts and an end-to-end approach to solution design.
• Excellent stakeholder management and cross-functional partnership with Finance, Legal, and IT.
• Experience building processes and products from scratch and taking them to production.

Nice to Have

• Familiarity with Agile, Anthropic, OpenAI, and AI agents.
• Experience with Rippling, Greenhouse, Ramp, Carta, Pave, or Tilt.

Compensation and Benefits

• Annual base salary: $110,000–$160,000 USD.
• Discretionary bonus and meaningful equity component.
• Medical, dental, and vision coverage for employees and eligible dependents.
• RSUs.
• 401(k) matching in the U.S. and pension contributions in the U.K.
• Unlimited PTO, company holidays, and floating holidays.
• Two-week company-wide winter break.
• Paid parental and family leave.
• Annual learning and development allowance.
• Wellness and work-from-home stipends.
• Four weeks of paid sabbatical leave after four years of service.
• Flexible schedules and a hybrid work model for office-based teams.
• Complimentary meals at office hubs.