Director of Product, Risk & Response

Responsibilities

• Set a unified product strategy across underwriting, claims, and security as one risk lifecycle, making investment trade-offs across the three domains.
• Build, develop, hire, coach, and manage the product team across three technically deep domains.
• Connect feedback loops between security telemetry, underwriting, claims development, pricing, and realized loss outcomes.
• Own the product surface that enables scalable security adoption, including in-product activation, onboarding, value demonstration, and product-led growth from Control to paid Wirespeed customers.
• Partner with Data and Engineering on model-driven workflows, automated decisioning, and ML-assisted tooling while managing operational and regulatory considerations.
• Drive major platform evolution and migrations across the portfolio with engineering counterparts.
• Define portfolio-wide success metrics and use quantitative and qualitative data to prioritize decisions and trade-offs.
• Represent the portfolio to executive leadership, brokers, and cross-functional partners, translating technical work into business outcomes.
• Use AI in product work and champion AI-enabled approaches to underwriting, claims, and security products.

Requirements

• 10+ years of product experience, including several years leading and developing product managers.
• Experience owning a multi-domain or platform portfolio and setting strategy across competing priorities.
• Experience leading technically deep, model-driven, or data-heavy product areas and partnering with Data and Engineering on automation and decisioning.
• Strong people leadership, including hiring, coaching, expectation-setting, and performance management.
• Experience with major platform migrations or systems transformations involving critical internal or enterprise systems.
• Exceptional communication and influence skills, with experience aligning senior stakeholders without formal authority.
• Comfort with ambiguity and a build-oriented mindset.
• Daily fluency with AI tools in product work and a perspective on AI's impact on underwriting, claims, and security.

Nice-to-Haves

• Experience in insurance or other regulated financial products, including underwriting, pricing, claims, policy administration, or compliance-heavy workflows.
• Familiarity with cybersecurity products, MDR/EDR, security operations, or incident response.
• Experience shipping products based on predictive models, risk scores, or automated decisioning while managing operational and regulatory constraints.

Compensation and Benefits

• US base salary range: $200,000-$260,000 per year.
• Compensation varies based on factors including education, skills, qualifications, experience, credentials, and geographic location.
• Medical, dental, and vision coverage.
• Flexible paid time off.
• Annual home office stipend and WeWork access.
• Mental and physical health wellness programs.
• Competitive compensation and advancement opportunities.