Staff Product Manager, Automation
Staff Product Manager owning the roadmap for an AI automation platform that handles healthcare administrative workflows. Requires 8+ years PM experience with technical/platform products, fluency in LLMs/agents, and strong analytical skills to translate complex ops into agent specs and define evals/observability.
About the job
Responsibilities
- Own the roadmap for our automation vertical, from problem definition and opportunity sizing through agent design, rollout, and measurable outcomes in production.
- Partner with operations and engineering to translate messy real-world workflows into agent-executable specs. Shadow ops teams, reverse-engineer payer portals, read denial letters, and turn all of it into structured requirements an agent can act on.
- Define the evaluation and observability story for your agents. Manage the metrics, evals, guardrails, and human-in-the-loop escalation paths.
- Prioritize ruthlessly across competing customer asks, platform investments, and net-new automation surfaces. Decide what becomes productized vs. what stays bespoke.
- Partner with GTM on positioning, pricing signals, and customer expansion - automation ROI is the story, and you'll help tell it with the data to back it up.
Requirements
- 8+ years of product management experience, with meaningful time spent on technical, platform, or workflow-automation products.
- Demonstrated track record of shipping products that involve integrating with messy, legacy, or enterprise systems (EHRs, payer systems, ERPs, imaging systems, or similar).
- Fluency with modern AI/ML systems (LLMs, agents, RAG, evals, tool use); able to credibly scope what an agent can and can't do.
- Strong analytical skills; comfortable in SQL, notebooks, or similar to answer product questions independently.
- Experience working in zero-to-one or early-scaling environments.
- Excellent written communication skills.
Nice-to-Haves
- Healthcare experience.
- Builder mindset (ex-engineer or hobbyist who has shipped tools).
- Ex-founder or early-stage employee experience.
- Genuine belief that healthcare administration is worth fixing.
Compensation & Benefits
- Competitive salary and meaningful equity.
- Comprehensive health benefits.
- Flexible remote-friendly work model (hybrid for NYC-based team members).
- Opportunity for ownership and growth at an early-stage company.
Skills
Product Management, LLMs, AI Agents, RAG, Evals, SQL, Workflow Automation, Ehr Integration, Payer Systems, Enterprise Systems Integration
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