Staff Product Manager
Owns end-to-end product strategy and execution across SaaS, APIs, payments, and infrastructure, partnering closely with users and cross-functional teams. The role requires 8–12 years of product ownership experience, strong systems and design thinking, and the ability to operate at scale.
About the job
Responsibilities
- Own end-to-end product execution across discovery, delivery, and iteration for SaaS, API, payments, and infrastructure surfaces.
- Engage weekly with front desk staff, providers, developers, and patients.
- Develop and prioritize roadmaps using first-principles thinking.
- Partner with Design and Engineering through tight, fast build cycles.
- Embed with Sales, Customer Success, and GTM teams to support launches, adoption, and feedback loops.
- Define, track, and manage product metrics at the feature and platform levels.
- Design and drive exceptional end-to-end user experiences across backend architecture, delivery mechanisms, and UI layers.
Requirements
- 8–12 years of experience as a full-stack product owner in SaaS or API businesses.
- Proven success operating at $100M–$500M+ scale and supporting complex GTM motions.
- Exceptional first-principles thinking and systems design skills.
- Strong design thinking, with the ability to move between technical details and user experience.
- Deep ownership mentality and a founder-like approach to product development.
- Ability to prioritize ruthlessly and deliver results quickly in ambiguous environments.
- Ability to build scalable, simple systems and clarify complex product areas.
Nice-to-Haves
- Experience building API-first products for a developer ecosystem.
Compensation & Benefits
- Base salary range: $190,000–$250,000 USD.
- Stock options.
- Unlimited or flexible paid time off.
- Medical, dental, and vision insurance, with up to 100% coverage.
- 401(k) and commuter benefits.
- High-impact work improving the healthcare experience.
Skills
SaaS, APIs, Payments, Infrastructure, Product Roadmapping, Product Metrics, System Design, Design Thinking, Go-To-Market, User Experience
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