Shape executive narratives and briefing experiences for OpenAI's most strategic customers, turning AI capabilities into C-suite conversations that connect technology to business outcomes. Partner with Sales, Product Marketing, and Design to deliver bespoke, high-impact executive programs.
266k – 295k
Hybrid10+ YOEProduct Marketing
About the role
Responsibilities
Develop bespoke executive narratives for priority customer briefings
Partner with Sales and account teams to understand customer context, transformation goals, buying committee dynamics, and strategic priorities
Shape briefing arcs that connect OpenAI capabilities to customer business outcomes
Translate complex AI concepts into clear, credible, executive-level conversations
Build repeatable narrative frameworks, briefing modules, and planning tools for the EBC motion
Partner with Design, Events, Product Marketing, Solutions, Customer Success, and executive stakeholders to create high-quality briefing experiences
Help prepare internal leaders for strategic customer conversations with clear messaging, talk tracks, and briefing materials
Identify patterns across customer briefings that should inform broader enterprise narrative, content, or field motions
Requirements
10+ years experience building executive-level customer narratives, strategic briefings, innovation programs, transformation workshops, or similar C-suite engagements
Strong track record of turning customer context and complex technology into clear, useful executive conversations
Experience partnering directly with Sales, account teams, customer-facing leaders, executives, design, or strategy teams
Ability to operate in ambiguous, high-stakes environments where inputs are incomplete and the story needs to be shaped from first principles
Strong writing, synthesis, and executive communication skills
Strong customer empathy and understanding of what senior enterprise leaders need to hear, discuss, and decide
Ability to move between bespoke customer work and repeatable narrative frameworks
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