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OpenAIOpenAISan Francisco, CA

Executive Programs Narrative Lead

Shape executive narratives and briefing experiences for OpenAI's most strategic customers, turning AI capabilities into C-suite conversations that connect technology to business outcomes. Partner with Sales, Product Marketing, and Design to deliver bespoke, high-impact executive programs.

266k – 295k
Hybrid10+ YOEProduct Marketing

About the role

Responsibilities

  • Develop bespoke executive narratives for priority customer briefings
  • Partner with Sales and account teams to understand customer context, transformation goals, buying committee dynamics, and strategic priorities
  • Shape briefing arcs that connect OpenAI capabilities to customer business outcomes
  • Translate complex AI concepts into clear, credible, executive-level conversations
  • Build repeatable narrative frameworks, briefing modules, and planning tools for the EBC motion
  • Partner with Design, Events, Product Marketing, Solutions, Customer Success, and executive stakeholders to create high-quality briefing experiences
  • Help prepare internal leaders for strategic customer conversations with clear messaging, talk tracks, and briefing materials
  • Identify patterns across customer briefings that should inform broader enterprise narrative, content, or field motions

Requirements

  • 10+ years experience building executive-level customer narratives, strategic briefings, innovation programs, transformation workshops, or similar C-suite engagements
  • Strong track record of turning customer context and complex technology into clear, useful executive conversations
  • Experience partnering directly with Sales, account teams, customer-facing leaders, executives, design, or strategy teams
  • Ability to operate in ambiguous, high-stakes environments where inputs are incomplete and the story needs to be shaped from first principles
  • Strong writing, synthesis, and executive communication skills
  • Strong customer empathy and understanding of what senior enterprise leaders need to hear, discuss, and decide
  • Ability to move between bespoke customer work and repeatable narrative frameworks

Skills

Executive StorytellingC-Suite Narrative DevelopmentStrategic Briefing DesignCustomer EmpathySales PartnershipComplex Technology TranslationExecutive CommunicationWorkshop FacilitationNarrative FrameworksCross-Functional Collaboration
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