Client Solutions Manager - Influencer Marketing
Manages delivery and client relationships for a complex global enterprise influencer-marketing account spanning multiple brands, regions, and concurrent campaigns. Requires 4–6+ years of hands-on creator marketing experience, strong operational organization, TikTok fluency, and applied AI proficiency.
About the job
Responsibilities
- Manage the global account relationship across 12+ sub-brands and multiple regions.
- Orchestrate creative, paid media, creator partnerships, and product teams to keep delivery on track.
- Co-own client relationships across product launches, seasonal campaigns, and always-on programs.
- Translate campaign data into executive-level recommendations using AI.
- Present performance against engagement, EMV, sales lift, and affiliate impact KPIs.
- Lead onboarding for new briefs, including deck creation, SOW verification, internal coordination, and platform demonstrations.
- Manage timelines, scopes, budgets, and execution across Always-On creator partnerships, Pulse campaigns, Makers, Amplify+, Seeding+, and License+.
- Manage multiple concurrent briefs while keeping work on-brand, on-time, and within margin.
- Lead post-campaign analysis, internal post-mortems, PCA decks, QBRs, and EBRs.
- Maintain clean tracking, monitor capacity, improve inefficient processes, and feed client insights into product development.
Requirements
- 4–6+ years of experience in influencer or creator marketing.
- Hands-on campaign execution experience running creator marketing activations.
- Experience servicing complex enterprise accounts with many stakeholders and high-volume delivery.
- Exceptional organization and operational precision.
- Self-starter with an entrepreneurial mindset.
- Strong hands-on campaign experience and fluency in TikTok.
- Comfort using AI tools for client summaries, performance narratives, and campaign analysis.
- Experience with project management tools and reporting dashboards.
- Commercial sharpness and confidence discussing managed accounts.
Nice to Have
- CPG or multi-category consumer brand experience.
- English and Spanish bilingual ability.
- Spanish, French, German, or Italian language skills.
Compensation and Benefits
- Competitive compensation dependent on experience.
- Hybrid working: 3 days per week in-office; 4 days per week during the first 2 weeks of onboarding.
- 25 days of PTO, plus bank holidays, 4 company-wide Kyra Days, 3 wellness days, and paid sick leave.
- Annual learning and development budget.
- Annual bonus scheme.
Skills
Influencer Marketing, Creator Marketing, Campaign Management, TikTok, Artificial Intelligence, Asana, Airtable, Slack, Reporting Dashboards, Engagement Metrics, Earned Media Value, Sales Lift, Affiliate Marketing, Budget Management, Project Management
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