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PatientNowPatientNowUnited States

Revenue Operations Manager

Designs and scales Sales and Customer Success processes, automation, and GTM systems to drive pipeline, retention, and revenue growth. Requires 5-8+ years in RevOps/Sales Ops in B2B SaaS with strong Salesforce and analytical skills.

Salary not listed
Remote5+ YOERevenue Operations

About the role

Responsibilities

  • Design and improve Sales and Customer Success processes to increase pipeline velocity, conversion rates, and net revenue retention
  • Build and manage automation across the GTM tech stack to improve efficiency and scalability
  • Own non-Salesforce GTM systems such as Proshort, GoodWork, and Hex, ensuring strong data quality and usability
  • Partner with Marketing, Sales, and Customer Success leaders to define KPIs, reporting, and dashboards
  • Develop and manage quotas, compensation plans, and commission structures aligned to business goals
  • Design and maintain territory and segmentation models across the full customer lifecycle
  • Identify gaps and inefficiencies in the funnel and implement solutions to improve performance
  • Improve pipeline generation and acceleration through better lead routing, scoring, and follow-up processes
  • Analyze data to provide insights and recommendations on growth, retention, and expansion opportunities
  • Collaborate with Product, Engineering, Finance, and GTM teams to align systems, data, and processes

Requirements

  • 5 to 8+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or similar roles in a B2B SaaS environment
  • Proven experience building and scaling GTM processes, systems, and automation
  • Strong experience with CRM platforms and GTM tools, Salesforce preferred
  • Experience designing quotas, compensation plans, and territory models
  • Strong understanding of the full customer lifecycle including pipeline, retention, and expansion
  • Strong analytical skills with experience building reports, dashboards, and actionable insights
  • Experience with automation tools and workflow design
  • Ability to operate both strategically and hands-on
  • Strong cross-functional collaboration skills across Marketing, Sales, Success, Finance, and Product

Nice-to-Haves

  • Experience in healthcare SaaS, aesthetics, or vertical SaaS

Skills

SalesforceGtm ToolsAutomationSalesforce AutomationProshortGoodworkHexCRMData AnalyticsDashboardsReportsLead ScoringTerritory ManagementQuota ManagementWorkflow Design

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