Engineering Manager, Service Platform
Lead the Service Platform team building Instacart’s deployment, canary, and release engineering systems. Guide engineers to ship reliable code at scale while improving developer experience and platform tooling.
About the job
Responsibilities
- Lead the Service Platform team responsible for Instacart’s core deployment and release engineering systems, including canary infrastructure and end-to-end deployment tooling
- Partner with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability
- Set vision, drive execution, and ensure engineers have world-class tools to deploy, validate, and monitor services
- Own deployment pipeline and canary systems; define tooling that powers safe, reliable service delivery
- Drive key reliability and platform initiatives end to end
Requirements
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- 2+ years of experience leading and managing people with emphasis on designing, analyzing, and troubleshooting large-scale distributed systems
- 7+ years of experience with software development in one or more programming languages
- Proven track record of launching and shipping high-impact products (bonus for internal, developer-facing products)
- Strong proficiency in maintaining high standards for production services
- Product-focused leader comfortable in fast-paced environments
- Ability to lead product and critical reliability systems (Temporal, Canary, Deployments)
- Strong incident triaging mindset; leader by example
- Eager to navigate ambiguous, technical problem spaces and understand deployment infrastructure end to end
Preferred Qualifications
- Strong communication skills; ability to contextualize problems across audiences
- Skilled at navigating ambiguity and involving the right stakeholders
- Experience building and shipping products to users
- Expertise building platforms and high-scale infrastructure
- Visionary thinker capable of generating transformative ideas
Skills
Temporal, Canary Deployments, Release Engineering, Distributed Systems, Incident Response, Large-Scale Infrastructure, Developer Experience, Platform Engineering, Production Reliability, Cross-Functional Collaboration
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