Strategy & Operations, Creator Supply

Responsibilities

• Size and balance creator supply against demand to maintain marketplace liquidity.
• Set creator-number targets by segment and track performance against them.
• Own supply-and-demand analysis, identifying inventory-constrained and demand-constrained areas and determining how to close the gaps.
• Own analytics across the creator funnel, from sourcing and qualification through a creator’s first accepted deal.
• Build programs to improve creator activation and partner with Product and Growth on high-leverage funnel opportunities.
• Own retention and reactivation analytics, identify creators at risk of churning, and develop re-engagement programs.
• Systematize repeat-deal behavior and creator retention.
• Partner with Strategic Finance to execute supply-side incentive programs, segment cohorts, monitor responses, and evaluate whether programs should scale, be redesigned, or discontinued.
• Own end-to-end resolution of creator payment, delivery, and disbursement issues, including payout problems, billing disputes, and void spikes.
• Identify root causes and partner with Product, Engineering, and Operations on fixes.
• Pressure-test new supply-facing products and translate findings into improvements to the creator experience.
• Build dashboards and a single source of truth for managing a growing creator base efficiently.
• Surface operational problems before they become escalations.
• Partner with the VP of Creator, Product, Engineering, and Data to solve unstructured supply-side marketplace problems.

Requirements

• 4–6+ years of experience in consulting, banking/private equity, or a fast-growing startup, with a proven record of driving results.
• Ability to move quickly with limited structure or guidance and own ambiguous problems end-to-end.
• Deep understanding of marketplace dynamics, especially on the supply or seller side.
• Experience or genuine interest in the creator economy, ad tech, or digital media.
• Demonstrated ability to influence cross-functionally and drive change in a fluid environment.
• Proactive communication skills across different audiences.
• Fluency with AI tools for independent research and problem-solving.

Benefits

• Flexible paid time off.
• Comprehensive medical coverage through Aetna.
• Dental and vision plans through Guardian.
• 401(k) retirement plan.
• $100 monthly lifestyle credit.
• Daily lunches and snacks in the office.
• Dinner provided Monday through Thursday.
• Fully subsidized Wellhub Gold access, including Life Time, Barry’s, Solidcore, and Headspace.
• Gym in the building.