UsulSan Francisco, CALeads post-sale deployments and customer success for defense and space companies, owning onboarding, adoption, expansions, renewals, and health metrics. Requires 1-3 years consulting/strategy experience, high agency, and entrepreneurial mindset in a San Francisco office.
Customer Success Manager responsible for driving product adoption, realizing customer value, and supporting renewals/expansions for RSA's identity and access management solutions. Requires 2+ years post-sales experience, ability to blend technical and business acumen, and strong stakeholder management skills.
Leverages government contracting expertise (1-5 years) to drive customer success, champion product adoption, and inform product roadmaps for AI platform serving defense primes. Bridges legacy workflows with modern tech in risk-averse industry.
Owns full customer journey for AI research platform users in finance, from onboarding to expansion, while influencing product roadmap with customer insights. Requires 2-5 years in CS/account management at startups or finance, strong product sense, and AI tool familiarity.
Customer Success Manager responsible for managing ~45 commercial accounts at Nooks.ai. Focuses on onboarding, driving adoption and value, proactive health monitoring, upsells, renewals, and providing product feedback using a scaled approach. Requires 2+ years B2B SaaS CSM experience with large portfolios and strong renewals track record.
As a Customer Success Engineer, you will help customers deploy, integrate, troubleshoot, and scale Sprig. You will partner with product teams and technical stakeholders to solve complex challenges and ensure customers maximize the value of the platform.