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OpenAIOpenAISan Francisco, CA

Account Director, Startups

Own and grow relationships with strategically important startup customers, driving consumption revenue and helping them build successfully on the OpenAI platform through technical partnerships and cross-functional collaboration.

324k – 360k/yr
Hybrid6+ YOEAccount Executive

About the role

Responsibilities

  • Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan
  • Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process
  • Own a consumption revenue target
  • Manage consumption revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups
  • Closely monitor the industry landscape and startup landscape and contribute to corporate strategies
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

Requirements

  • 6+ years selling platform-as-a-service, cloud, or other API products
  • Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers
  • Supporting the growth and product development of fast-growing, high-performance companies
  • Working directly with C-level executives and startup founders
  • Communicating technical concepts to customers and internal stakeholders
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Nice-to-Haves / Ideal Attributes

  • Customer-centric mindset with ability to deeply understand customer priorities and serve as a trusted advisor
  • Passion or deep curiosity in artificial intelligence
  • Builder mindset with passion for building strong systems and processes from the ground up
  • Excitement for new challenges and solving bespoke issues requiring multidimensional knowledge
  • Strategic thinker who understands go-to-market best practices and plans forward on the order of years

Skills

Account ManagementSaaS SalesCloud SalesApi SalesStartup EcosystemC-Level Executive EngagementTechnical CommunicationMarket IntelligenceRevenue ForecastingCross-Functional Collaboration

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