Account Director, Startups
Own and grow relationships with strategically important startup customers, driving consumption revenue and helping them build successfully on the OpenAI platform through technical partnerships and cross-functional collaboration.
About the job
Responsibilities
- Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan
- Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process
- Own a consumption revenue target
- Manage consumption revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups
- Closely monitor the industry landscape and startup landscape and contribute to corporate strategies
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
Requirements
- 6+ years selling platform-as-a-service, cloud, or other API products
- Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers
- Supporting the growth and product development of fast-growing, high-performance companies
- Working directly with C-level executives and startup founders
- Communicating technical concepts to customers and internal stakeholders
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Nice-to-Haves / Ideal Attributes
- Customer-centric mindset with ability to deeply understand customer priorities and serve as a trusted advisor
- Passion or deep curiosity in artificial intelligence
- Builder mindset with passion for building strong systems and processes from the ground up
- Excitement for new challenges and solving bespoke issues requiring multidimensional knowledge
- Strategic thinker who understands go-to-market best practices and plans forward on the order of years
Skills
Account Management, SaaS Sales, Cloud Sales, Api Sales, Startup Ecosystem, C-Level Executive Engagement, Technical Communication, Market Intelligence, Revenue Forecasting, Cross-Functional Collaboration
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