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TennrTennrNew York, NY

Enterprise Account Partner

Own end-to-end customer relationships for Tennr's AI-powered healthcare workflow platform. Drive post-sale value realization, adoption, renewal, and expansion through strategic project management, data-driven insights, executive advising, and cross-functional collaboration with complex healthcare providers.

190k – 215k
Hybrid4+ YOEAccount Management

About the role

Responsibilities

  • Own the customer relationship end-to-end, from kickoff and deployment through renewal and expansion.
  • Lead change management and training plans to ensure Tennr workflows are adopted and embedded into daily operations.
  • Drive the strategy behind each customer’s key objectives through rigorous data analysis, clear executive storytelling, including polished, metrics-driven decks.
  • Serve as a trusted strategic partner to both executive and frontline stakeholders across complex healthcare organizations.
  • Partner cross-functionally with Product, Engineering, Solutions, and Operations to deliver high impact and quality workflows.
  • Champion and articulate customer insights internally to influence product roadmap priorities and enhance Tennr’s product strategy.
  • Identify renewal risks and efficiency blockers early, and mobilize internal teams to resolve them proactively.
  • Lead renewal and growth conversations by quantifying delivered ROI and identifying the next Tennr worker opportunities to unlock upsells.
  • Travel on-site with customers as needed to drive adoption, deepen relationships, and accelerate strategic partnership goals.

Qualifications

  • 4-6 years of experience in Healthcare Consulting or Healthcare Account Management.
  • Exceptional written and verbal communication, with strong executive-level storytelling skills.
  • Highly analytical and detail-oriented, with experience translating data into clear recommendations and impact.
  • Strong organizational and project management skills, able to manage multiple stakeholders and workstreams.
  • Experience building polished, metrics-driven presentations and client-facing materials.
  • High ownership mindset and excitement to drive real customer outcomes in a fast-paced, cross-functional environment.
  • Willing to travel as needed.

Nice-to-Haves

  • Background in healthcare consulting or healthcare investment banking.
  • Excitement to work in a scrappy environment and thrive in ambiguity.

Compensation and Benefits

  • Competitive compensation package, including equity.
  • Beautiful new office at 345 Hudson Street (4 days/week onsite).
  • Unlimited PTO.
  • 100% paid employee health benefit options.
  • Employer-funded 401(k) match.
  • Competitive parental leave.

Skills

Account ManagementChange ManagementData AnalysisExecutive StorytellingProject ManagementStakeholder ManagementROI AnalysisHealthcare ConsultingMetrics-Driven Presentations

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