Workplace & Engagement Lead
Leads workplace operations and employee experience across Gigs’ international hubs, managing vendors, facilities, events, and workplace processes. The role requires 5+ years of experience, strong hospitality and project-management skills, and a Berlin base with travel across locations.
About the job
Responsibilities
- Own the end-to-end experience of Gigs Hubs & Pads in Berlin, London, Amsterdam, New York, and San Francisco, ensuring each space is operationally excellent, welcoming, and aligned with the company’s brand and culture.
- Build and manage vendor relationships for facilities, food, daily operations, and special events while balancing quality, cost, and experience.
- Design and scale processes for bookings, access, inventory, and technology setup.
- Partner with People Operations and the Founders Office to shape in-person work within a remote-flexible model.
- Plan informal gatherings, celebrate milestones, and create moments that build belonging and connection.
- Support logistics for company-wide offsites and executive meetings, including venue sourcing and experience design.
- Influence workplace strategy, including potential expansion into new locations.
- Champion sustainability, accessibility, and inclusivity in physical spaces.
Requirements
- 5+ years of experience managing workplace operations or employee experience in a fast-paced, international environment.
- Strong understanding of how workplace design shapes culture, creativity, and connection.
- Organized, proactive, and action-oriented, with the ability to work tactically and strategically.
- Strong hospitality instincts, attention to detail, and a service mindset.
- Ability to collaborate across time zones and functions with clarity and warmth.
- Experience managing vendors, budgets, and small-scale projects.
- Comfort working in high-ownership environments and continuously improving experiences.
- Clear, concise, and thoughtful written and verbal communication.
- Based in Berlin and willing to travel across company locations.
- Comfortable working outside regular nine-to-five hours.
Compensation & Benefits
- Competitive compensation and stock options.
- Home office or work setup stipends.
- Learning and development budget.
- Free phone and international data plan.
Skills
Vendor Management, Budget Management, Workplace Operations, Employee Experience, Event Planning, Hospitality, Facilities Management, Project Management, Process Design, Workplace Strategy, Community Building, Offsite Planning, Sustainability, Accessibility, Inclusivity
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