Channel Sales Enablement Manager

Responsibilities

Own Enablement for Australia and Japan

• Own the independent contractor and reseller onboarding and enablement strategy, including programmes, content, ramp paths, and activation metrics.
• Lead the Regional Sales Manager and Partner Manager training and certification programme.
• Own a structured training calendar aligned with onboarding, product launches, regulatory changes, and commercial capability gaps.
• Manage the enablement content library with Marketing, including sales playbooks, value-selling frameworks, competitive insights, pricing and positioning guidance, and process documentation.
• Serve as the accountable enablement leader for the market and incorporate Japan's requirements into Australia-focused programmes.

Coaching and Field Performance

• Support Regional Sales Managers in activating new Independent Contractors through reporting and early performance tracking.
• Use performance data to identify high- and low-performing sellers and prioritise coaching accordingly.
• Coach Channel Sales Managers directly and run leadership programmes that improve team output.
• Provide managers with practical tools for team meetings, workshops, and one-to-ones.

Adoption and Impact

• Partner with Channel Sales Leadership to embed enablement into daily workflows.
• Track and report commercial impact across conversion, activation, ramp time, and retention.
• Align readiness plans with Product and Marketing for product launches.
• Share effective APAC practices with global enablement and adapt successful approaches from other markets.
• Maintain accountability for the relationship between enablement and channel sales performance.

Requirements

• 5+ years of experience in sales enablement, sales coaching, sales training, or a similar field.
• Experience owning enablement for a market or business unit and carrying responsibility for results.
• Direct field coaching experience with measurable outcomes such as conversion, deal size, ramp time, or retention.
• Experience creating enablement structures and programmes from scratch.
• Strong content design and facilitation skills.
• Ability to turn complex information into clear, immediately usable frameworks and messaging.
• Strong stakeholder management across Sales, Product, and Marketing, including confidence engaging senior leaders.
• Analytical ability to identify meaningful performance gaps and demonstrate impact.
• Ability to operate across cultures and determine when to standardise versus localise.
• Willingness to travel regularly within Australia and periodically to Japan.

Nice to Have

• Business-level Japanese.
• Fintech, payments, or point-of-sale experience.
• Familiarity with Australian small and medium-sized business sales cycles.
• Experience with reseller, distributor, or independent channel models.

Compensation and Benefits

• Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning benefits.