Business Operations

Responsibilities

• Get embedded in teams across Rilla such as eng, product, sales, GTM to understand how they work, find what's slowing them down, and build the structure to fix it
• Turn messy, manual, or missing processes into systems that scale
• Implement and manage tools that keep every team operating at peak performance (think CRMs, dashboards, automation)
• Monitor KPIs and operational metrics, identify bottlenecks, and create solutions that improve efficiency company-wide
• Oversee systems access management, granting and revoking permissions as needed

Requirements

• 2–5+ years in strategy consulting, business operations, finance, or other analytical/strategy roles
• Exceptional analytical and problem-solving skills; mastery of Excel/Sheets modeling
• Ability to break down ambiguous problems, structure approaches, and execute with speed and rigor
• Strong communication skills with the ability to simplify complex analysis for non-technical audiences
• High ownership, low ego, and willingness to work across both high-stakes strategic projects and detailed execution
• Comfort in fast-changing, high-growth environments where priorities evolve quickly

Nice to Haves

• Familiarity with CRMs, workflow automation tools, or business intelligence platforms
• Exposure to early-stage or high-growth startups where you've had to build from scratch
• You've fixed something that wasn't technically your problem to fix

Compensation

• Estimated salary range: $120,000 - $160,000/year
• Incentive Stock Options and other potential future incentives
• Benefits: Medical, dental, and vision insurance; Breakfast, lunch, dinner, and supplementary food and drink — 6x a week; Gym membership; Commuter benefits; Relocation assistance; Take what you need, paid time off; $1,000 stipend for learning and personal growth; Tech equipment