Fleet Operations Associate

Responsibilities

Vehicle Readiness & Preparation

• Review and assess available AVs each shift, executing pre-deployment safety checks and end-of-day diagnostics
• Progress vehicles through operational states by completing checklists, sensor inspections, and verification processes
• Perform comprehensive vehicle inspections following partner standards, annotating issues
• Manage daily tasks via digital task management system

Charging, Cleaning & Fleet Servicing

• Maintain interior and exterior cleanliness meeting partner brand standards
• Execute strategic charging activities at optimal times
• Perform basic preventative maintenance tasks including fluid checks/refills, tire pressure adjustments, and minor component replacements
• Use only approved cleaning chemicals and follow hazardous materials handling protocols

Data Management & Security

• Execute secure data handling activities including data transfers, offload procedures, and device tracking
• Ensure all data offload procedures meet established SLAs with proper documentation
• Use only employer-supplied, corporate-enrolled devices for photos and data transfer
• Maintain strict security protocols for sensitive hardware

Calibration & Technical Operations

• Conduct calibration activities to reintroduce repaired vehicles into autonomous operation
• Drive autonomous vehicles within depot and on public roads for calibration procedures
• Validate calibration success through system checks and diagnostic procedures
• Maintain accurate records of all calibration activities

Lot Management & Logistics

• Manage lot operations including parking, staging, and moving AVs to appropriate areas
• Update vehicle status in real-time tracking systems
• Confirm completion of all service and repairs, tracking SLA compliance
• Flag maintenance needs and repair requirements to Fleet Supervisor

Safety & Compliance

• Follow all OSHA, EHS, and partner safety guidelines including proper PPE usage
• Maintain all required qualifications and certifications
• Immediately report safety concerns, vehicle damage, or operational issues
• Ensure all work meets or exceeds partner operations system standards

Requirements

• High school diploma or equivalent required; technical certification or associate degree in automotive technology, logistics, or related field preferred
• 1-2 years of experience in automotive, fleet operations, logistics, or similar hands-on operational environment
• Valid U.S. driver's license with clean driving record (no major violations in past 3 years)
• Mechanical aptitude with ability to perform basic vehicle maintenance
• Strong attention to detail with ability to follow complex SOPs
• Physical capabilities to stand/walk for extended periods, lift up to 50 lbs, and work in various weather conditions
• Technical proficiency with mobile devices, tablets, and basic computer systems
• Excellent communication skills
• Flexibility to work various shifts including nights, weekends, and holidays
• Ability to obtain required certifications including Defensive Driving certification

Benefits

• Medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• 12 observed holidays