Senior Field Technical Program Manager, FDE
Leads complex customer-facing technical programs for Forward Deployed Engineering, guiding architecture, delivery, risk, resources, and escalations. Requires strong technical judgment without hands-on coding, complex engagement management, and executive-level communication.
About the job
Responsibilities
- Lead successful delivery of complex customer engagements, providing technical leadership and guidance to implementation teams.
- Guide technical teams through architectural decisions and trade-offs between established and innovative approaches.
- Identify and mitigate technical risks and dependencies affecting timelines and goals.
- Produce status reports, program plans, customer responses, and other high-quality deliverables.
- Manage program scope, schedule, budget, risk, and resources, with emphasis on technical complexity.
- Serve as the primary escalation point for customer technical delivery issues and coordinate rapid resolution.
- Build trust with technical stakeholders by articulating Databricks solutions and facilitating productive meetings.
- Manage multiple engagements while maintaining high customer satisfaction.
Requirements
- Technical acumen sufficient to make sound technical decisions without hands-on coding.
- Experience managing large, complex engagements and unexpected technical challenges.
- Familiarity with trade-offs among scope, budget, and timeline.
- Excellent communication, negotiation, and conflict-resolution skills.
- Ability to influence technical teams and tailor communication for engineers and executives.
Nice-to-haves
- Experience with business intelligence, data management, and big data technologies.
Compensation
- Base salary range varies by location zone: $124,800–$171,600 USD (Zone 4), $132,600–$182,400 USD (Zone 3), $140,400–$193,050 USD (Zone 2), or $156,000–$214,500 USD (Zone 1).
- Compensation may also include an annual performance bonus, equity, and benefits.
Skills
Program Management, Project Management, Risk Management, Architectural Decisions, Technical Leadership, Business Intelligence, Data Management, Big Data, Negotiation, Conflict Resolution
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