Engineering Manager, Provider Quality

Leads and develops a 4–5 person engineering team building an intelligent, clinician-facing care quality platform. The role combines people management, hands-on architecture and coding, product direction, and AI-assisted workflows, requiring 6+ years of software engineering and 2+ years of engineering management experience.

About the job

Responsibilities

Build, lead, and develop a high-performing team of 4–5 engineers with strong technical ownership.
Coach engineers through feedback, career development, calibration, and performance management.
Recruit, interview, hire, and onboard engineers.
Stay hands-on with architecture, pair programming, coding, code reviews, and on-call.
Partner with product and design to define requirements, shape roadmaps, scope work, plan sprints, and deliver measurable outcomes.
Drive system design, code quality, observability, reliability, and scalability decisions.
Establish team rituals including sprint planning, OKR planning and reporting, quarterly planning, and retrospectives.
Set the technical and product direction for the clinician-facing quality platform.
Build AI-assisted workflows that transform session transcripts into chart notes, coaching insights, and quality signals.
Create prescriptive experiences that help clinicians identify the optimal next action for each patient.
Partner with clinical leadership, providers, product, design, data, and compliance to define and measure care quality.
Design human-in-the-loop systems with strong evaluation, observability, privacy, and safety practices.
Connect quality improvements to patient outcomes, retention, and clinician effectiveness.

Requirements

6+ years of professional software engineering experience with modern full-stack technologies.
2+ years of hands-on engineering management experience.
Experience hiring engineers and managing performance, promotions, and career development.
Ability to pair program with the team and contribute directly when needed.
Strong product judgment, including writing PRDs, critiquing or mocking designs, sizing opportunities, and making progress independently.
High proficiency with React, TypeScript, Node.js, PostgreSQL, or similar modern stacks.
Experience shipping and owning production systems in a fast-moving, ambiguous environment.
Ability to balance people leadership with technical depth, delivery focus, and clear communication.

Nice to Have

AI/ML product experience, especially LLM evaluation or human-in-the-loop systems.
Experience with clinician-facing products.
Experience with privacy-sensitive workflows.
Experience with regulated technology.

Skills

React, TypeScript, Node.js, Postgres, Full-Stack Development, AI/ML, LLMs, Llm Evaluation, Human-In-The-Loop Systems, System Design, Observability, Privacy, Production Systems