Lead and scale a team of Customer Success Engineers in North America. Partner closely with Sales leadership to drive adoption, retention, expansion, and measurable outcomes for enterprise Postman customers by embedding the platform into critical API infrastructure and engineering workflows.
Leads design of operational frameworks for Customer Success, including lifecycle processes, systems, health scoring, and analytics to drive retention and expansion in a high-growth SaaS environment. Requires 10+ years in CS Ops or RevOps with deep expertise in customer engagement signals.
Technical architect partnering with Customer Success Managers to solve enterprise customer challenges at scale using Postman workflows, integrations, and custom solutions. Requires 6+ years in customer-facing technical roles, strong CS/Engineering foundation, and expertise in JavaScript, APIs, and DevOps.
Lead and scale a team of Customer Success Engineers in North America. Partner closely with Sales leadership to drive adoption, retention, expansion, and measurable outcomes for enterprise Postman customers by embedding the platform into critical API infrastructure and engineering workflows.
Leads design of operational frameworks for Customer Success, including lifecycle processes, systems, health scoring, and analytics to drive retention and expansion in a high-growth SaaS environment. Requires 10+ years in CS Ops or RevOps with deep expertise in customer engagement signals.
Technical architect partnering with Customer Success Managers to solve enterprise customer challenges at scale using Postman workflows, integrations, and custom solutions. Requires 6+ years in customer-facing technical roles, strong CS/Engineering foundation, and expertise in JavaScript, APIs, and DevOps.