Workplace Manager

What You'll Do

Workplace Operations

• Own the end-to-end workplace and guest experience for the NY office, setting and maintaining standards for safety, functionality, and employee satisfaction
• Proactively identify operational improvements and lead implementation; maintain office systems, SOPs, and documentation to support a growing team
• Oversee and manage day-to-day Workplace operations in the office, including janitorial services, food & beverage, repairs/maintenance, interior plants/landscaping, security, shipping services, seating plans, office supplies, and maintaining FF&E
• Maintain a relationship with the landlord and building management
• Manage contracted services necessary to maintain the facilities
• Manage space planning- keeping floorplans up to date and coordinating moves/adds/changes
• Develop and manage the office operating budget; track spend, identify savings, and make data-informed recommendations
• Own vendor relationships end-to-end: selection, contract negotiation, performance management, COIs, POs, payment, and renewals
• Manage and prioritize office requests through the Workplace ticketing system
• Ensure local programs and services align with global Workplace standards

Onboarding & Culture

• Create a warm, inclusive office environment that reflects Harvey's values and culture
• Own the local workplace onboarding experience (office tours, swag, event planning) and partner with People Ops to continuously improve it based on new hire feedback
• Partner with the People team to bring culture initiatives to life in the NY office
• Coordinate logistics for team offsites, all-hands meetings, and visiting employees from other offices
• Partner with recruiting and executive teams on high-touch candidate and client visits
• Manage office-related communications and announcements

Cross-Functional Partnership

• Lead or contribute to workplace-related projects (office moves, buildouts, policy rollouts)
• Partner with IT, Security, People Ops, and Finance on initiatives that span functions

What You Have

• 5+ years of experience in Workplace/facility management, workplace operations, or a similar role, ideally at a fast-growing tech or startup company
• A genuine passion for creating great workplace experiences and making people feel welcome
• Ability to maintain composure and effectiveness in high-pressure situations
• Demonstrated foundational understanding of office systems (HVAC, plumbing, electrical, lighting) and can communicate effectively with trades to resolve issues
• Ability to assess, plan, and organize assigned work efficiently
• Experience with ticketing systems and project management tools used to track and manage tasks
• A proactive, solutions-oriented mindset—you see what needs to be done and take initiative without being asked
• Strong organizational skills and the ability to juggle multiple (sometimes conflicting) priorities with attention to detail
• Excellent interpersonal and communication skills; you’re someone people naturally trust and go to for help
• Experience managing vendor relationships
• Comfort working in a fast-paced environment where priorities can shift quickly

Compensation

$137,100 - $205,700 USD