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Strategy & Ops Engineering

Product Operations Engineer bridges Product Engineering, Deployments, GTM, and Operations. Handles technical enablement, metrics, data labeling, and cross-team synchronization. Requires 3+ years technical operations experience, analytical skills, and multi-stakeholder collaboration.

180k – 220kSan Francisco, CABusiness OperationsOnsite3+ YOE

About the role

Key Responsibilities

  • Act as primary link between Product Engineering and Deployment teams: enable deployments on new features, manage technical feedback loops, ensure successful releases.
  • Partner with GTM for technical enablement, Product-Led Sales support, and feature pricing refinement.
  • Define and track product/company metrics with Engineering and Strategy & Ops, working with raw data.
  • Manage data labeling operations for voice, reasoning, and coding agents, coordinating in-house labelers and external agencies.

Who You Are

  • Technical operator with literacy in APIs, data structures, and engineering constraints.
  • Cross-functional translator aligning engineers, salespeople, and operations.
  • Disciplined, systems-oriented builder of documentation, dashboards, and automations.
  • Impact-driven "fixer" comfortable with spreadsheets, code editors, or strategy meetings.

Requirements

  • 3+ years in technical/operations roles (e.g., Product Operations, Solutions Engineering, Technology Strategy Consulting, Technical Program Management, Forward Deployed Engineering).
  • Strong analytical & technical aptitude.
  • Experience in multi-stakeholder environments interfacing Engineering and Commercial/Field teams.
  • Ability to balance strategic work and execution.

Skills

APIsData StructuresData PipelinesSQLPythonAnalyticsMetrics TrackingData LabelingAutomationDashboards

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