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Axion

Strategic Solutions Director

Owns senior customer relationships, drives renewals, expansions, and revenue growth for AI manufacturing platform accounts. Leads pilot-to-production transitions and cross-functional orchestration with 4-8+ years in account management or customer success.

195k – 225kNew York, NYAccount ManagementOnsite4+ YOE
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About the role

Key Responsibilities

  • Own senior customer relationships and account strategy end to end.
  • Drive commercial outcomes including renewals, expansion, and revenue targets.
  • Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale.
  • Orchestrate cross-functional alignment across the account and manage junior resources.

Requirements

  • 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.
  • Demonstrated success driving commercial outcomes: renewals, expansion, and revenue growth.
  • Track record of managing senior executive relationships at complex organizations.
  • Experience leading pilot-to-production conversions in enterprise or industrial environments.
  • Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives.
  • Strong commercial instincts and the ability to build and execute account strategies independently.
  • Manufacturing, supply chain, or industrial AI experience is a plus.

What We Offer

  • Work with cutting-edge AI technology making a tangible impact in manufacturing
  • Collaborative, mission-driven team and supportive leadership
  • Generous time off
  • Competitive compensation, equity, and benefits
  • Lunch stipend

Skills

Account ManagementCustomer SuccessStrategic PlanningExecutive Relationship ManagementPilot-To-ProductionCross-Functional CollaborationRevenue GrowthRenewalsExpansionCommercial Strategy

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