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Strategic Alliances & Partnerships Manager

Build and scale strategic partnerships and ecosystem alliances for Retell AI to drive partner-sourced pipeline and expand market reach. Requires 3+ years in partnerships or BD with strong negotiation and cross-functional collaboration skills.

180k – 230kRedwood City, CAPartnershipsOnsite3+ YOE

About the role

Key Responsibilities

  • Identify, source, negotiate, and manage strategic partnerships across cloud providers, AI companies, systems integrators, channel partners, and enterprise technology ecosystems
  • Build and scale co-sell, referral, marketplace, and channel partnership programs that generate qualified pipeline and repeatable revenue
  • Own partnership execution end-to-end, including relationship management, joint business planning, commercial negotiations, and partner performance management
  • Develop and maintain executive-level relationships with strategic customers, industry leaders, and ecosystem stakeholders
  • Collaborate closely with Sales, Marketing, Product, and Solutions Engineering teams on joint go-to-market initiatives and ecosystem growth strategies
  • Support partner enablement efforts including onboarding, training, co-marketing initiatives, and sales collaboration
  • Represent Retell AI at conferences, partner events, executive meetings, and industry engagements
  • Gather market intelligence, competitive insights, and partner feedback to help inform GTM and product strategy

Preferred Qualifications

  • 3+ years of experience in partnerships, business development, strategic alliances, channel sales, or ecosystem development
  • Experience managing enterprise technology partnerships or GTM alliances in SaaS, infrastructure, AI, or cloud ecosystems
  • Strong communication, negotiation, and relationship management skills
  • Experience working cross-functionally with Sales, Marketing, Product, and technical teams
  • Strong organizational and operational skills with the ability to manage multiple partnership initiatives simultaneously
  • Experience building or scaling co-sell, referral, channel, or marketplace programs

Nice to Haves

  • Experience working with cloud providers or AI ecosystem companies
  • Experience managing executive-level relationships and strategic accounts
  • Experience operating in high-growth startup environments
  • Existing network within enterprise SaaS, AI, infrastructure, or CX ecosystems

Benefits

  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit
  • $200/month wellness reimbursement
  • $300/month commuter reimbursement
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement

Skills

PartnershipsBusiness DevelopmentStrategic AlliancesChannel SalesEcosystem DevelopmentNegotiationRelationship ManagementGo-to-Market StrategyCo-Sell ProgramsExecutive Relationship Management

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