Strategic Account Manager, Rokt Ads

Responsibilities

• Own a book of advertisers and lead the expansion motion: account planning, stakeholder mapping, executive relationships, and commercial strategy to grow budgets and broaden adoption.
• Build “builder, not vendor” partnerships with senior marketing leaders (e.g., Head of Performance, Measurement leaders), leading high-quality business reviews and creating repeatable expansion playbooks that scale as the team and portfolio grow.
• Act as the voice of the advertiser inside Rokt: ensure the team stays anchored on what matters most to clients (ROAS/CPA/LTV:CAC/incrementality, ease of execution, measurement credibility), and drive crisp prioritization when tradeoffs arise.
• Orchestrate cross-functional execution across Client Success, Business Development, Solutions/Analytics, Operations, and Product/Brain—removing blockers, reducing friction, and improving outcomes while maintaining speed and accountability.
• Travel ~20–30% to meet clients in-person, deepen relationships, and accelerate expansion through executive alignment and trust-building.

Requirements

• 4+ years of experience in client success, account management, performance marketing, or consultative commercial roles (experience with performance advertisers, agencies, or adtech/martech strongly preferred).
• Proven ability to drive commercial expansion within an existing portfolio (e.g., growing budgets, renewing and expanding scope, multi-threading senior stakeholder relationships).
• Strong performance marketing fluency: ability to discuss and problem-solve against ROAS/CPA, incrementality/attribution concepts, measurement design, and channel comparability with sophisticated teams.
• Excellent executive communication and presence: able to run high-stakes meetings, influence without authority, and create clarity across complex stakeholder groups.
• Builder mindset and operational discipline: you proactively remove friction, create scalable playbooks, and thrive in a fast-changing environment where priorities shift based on customer and business needs.
• Willingness to be in the NYC office at least 4 days per week and to travel 20–30% of the time.

Compensation

Target total compensation ranges from $150,000 - $225,000 including a fixed annual salary of $105,000 - $138,000 an employee equity plan grant, variable cash, and world-class benefits.