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Solutions Engineer

Acts as primary technical interface for customers evaluating Extend's document processing platform, designing solutions, running POCs, answering deep technical questions on APIs/security/AI, and partnering with sales to close deals. Requires 3+ years in sales/solutions engineering with strong technical foundation.

175k – 225kNew York, NYSales EngineeringOnsite3+ YOE

About the role

Responsibilities

  • Design and architect solutions to solve complex customer problems using Extend as the primary tool
  • Act as the primary technical interface for customers evaluating and running POCs with Extend
  • Inspire confidence with technical champions by answering deep technical questions (API architecture, security, parsing mechanisms, on-prem deployments)
  • Uncover and address technical requirements before they become blockers
  • Diagnose and resolve technical issues quickly when customers encounter problems with schemas, prompts, and processor configurations
  • Give compelling product demos that translate complex technical concepts into easy-to-understand value propositions
  • Run and manage POCs from planning through execution, ensuring prospects hit their success criteria
  • Partner closely with Account Executives to flip technical champions and progress deals

Requirements

Required Qualifications

  • 3+ years of experience in a Sales Engineering or Solutions Engineering role
  • Proven track record selling technical products to developers and technical decision makers
  • Strong technical foundation with the ability to discuss architecture, APIs, and integration patterns fluently

Key Attributes

  • Learns extremely fast
  • Exceptional interpersonal skills
  • Strong listening skills and curiosity
  • Resilience and problem-solving mindset
  • Intellectual honesty
  • Presentation skills

Benefits

  • 90% health insurance premium coverage
  • Relocation for candidates based outside of NYC
  • Unlimited PTO policy
  • Daily lunch & snacks covered (plus dinner if late)
  • Unlimited token / tooling access
  • Learning and development investment

Skills

APIsApi ArchitectureSecurityLLMsAIIntegration PatternsSchemasPromptsPocsProduct Demos

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